Took my truck to the Chubbuck ID. Les Schwab Tire center today for 4 new tires.

While driving to work tonight, my son and I heard a loud "clicking" noise that turned to a loud "thunking" noise. We pulled off to the side of the road to see what was making the noise.

Upon checking the tires, I found that ALL the drivers rear lug nuts were loose. I could tighten them by hand!

I called the store to see if I would get an answering maching, because it's 11:32 p.m. and I wanted to leave a well worded message for the store manager.

My family and I are driving out of town for Thanksgiving tomorrow, had I not noticed this, we could have been in a serious accident on the interstate.

I have been going to Les Schwab, Folsom CA for 10 years. I use to compare prices and they were always one of the lowest. Since they are close to home, I started getting tires from them without comparing prices.

They were doing a brake job and I got two new tires. Big mistake. $350 for two tires. I only had one choice for high milage tires. I went to Americas Tires and the equivalent tires were $220. Two thirds the price. It was my mistake for not comparing prices but i will never go to Les Schwab again. Americas had a large selection of brands, milage and everything else. Les Schwab had about 3 choices total for the size I needed.

I also compared Costco. They had one choice and a 6 hour wait for the price of $330

The last 5 visits to Les schwab and something was either not done right or broken on my wifes and my vehicles. They put the wrong brake calipers on my wifes suv and we ran it for 6 months with brake shudder until we called them and they said they installed the wrong parts. I had my tires swapped to winter tires and they didnt get the balance right so i had to take it back to have them rebalanced the next day. My last 3 visits to a les schwab yielded broken studs on my vehicle that they did not tell me about and when i picked up the vehicle I had to go tell them Hey why do I have broken studs on my car and you did not call or come out up front about it? This will be the last set of tires I buy from them. They always fix their foul ups after they are caught and never own up to the problem that they have poor quality control. I never see the smile or a friendly face at the local les schwab. I have been a loyal customer for 28 years but in the last year i have lost my respect for them.

Took My 05 Honda Element in for brakes thinking that Les Schwab would be cheaper than the dealer. I had just taken my Jeep unlimited to the dealer and it cost me $285 for brakes. Well to my surprise when the sales person called me he said it would be $900! What???? When I questioned him he rudely said apparently you don't know how we change brakes here. He said they Replace everything if it needs to be replaced or not. WOW! if there are people out there that fall for that scam, then they deserve what they get. Ripped Off.

My son-in-law works for Les Schwab Tires, I have 7 vehicles. I have tried to give Les Schwab my business for the past 8 years and the service has been horrible, even with family members working there.

My first experience with Schwab, I bought 4 tires for my Jeep before a trip to San Francisco. They didn't tighten the right front wheel and I almost lost it on the freeway. Now imagine a family in a Jeep with brand new tires from Les Schwab in a horrific accident because they couldn't tighten a lug nut properly. Do you really want to take that chance?

My second, I bought 4 tires for my Ford Expedition, they didn't inspect the brakes for safety like Big O Tires does and a week later my brakes were metal to metal. I was out of the country and my family's lives were at stake once again. Schwab had an easy up sale of a brake job and failed me again.

A third time, my Acura had an accident with a rock which destroyed the wheel. The wheel is very expensive for these cars and when installed they forgot to put the ABS sensor back on and gouged the brand new wheel. Again I was out of the country and my poor wife had to try to deal with this. They had the gall to tell her they didn't do it and it was brand spanking new. By the time I got home too much time had passed. They took advantage of a woman and did a horrible job.

A fourth time, which just happened today, I asked my son-in-law to simply rotate my tires. He said sure, just go inside let them know your my father-in-law. I did just that and they said no problem, no charge. When the store manager saw my truck he said $27 because I had gotten that particular set of tires at Big O. My son-in-law told him that I have bought tires there in the past and have had a few problems with they're service and that I was shopping for a new set of tires as we speak for my Toyota and that that would pretty much ensure I bought my tire for the car there. He was rude and told me $27 because I had bought that set of tires from the competition. I did nothing to agitate him due to my son-in-laws job and future.

With a family member discount they can't even come close to Big O Tires prices. I would like to think that this "Family" oriented business would at the least try to take care of it's own family members. But I guess not. I wonder it D__e's father-in-law came in to have his tires rotated would he charge him $27? My next question is if they treat they'refamily members like this and provide them with the quality of service that I have received from them imagine what they are doing for they're nonfamily members ? Do you want to be riding in a car with your family that has been serviced by Les Schwab? Just to put a little more light to this I have a friend that works at Frontier Communications. I stay with Frontier even though they are more expensive than their competition due to the fact my friend takes care of me his "client". They have my loyality. Too bad Schwab can't do that