I personaly bought from this website for an online game that I play, They do not email you, they will not contact you what so ever, There FAQ state's for the item I bought.
Q: When I buy influence/infamy how is the delivery made?

A: Delivery is mainly accomplished by contacting you first to set it up( if you are not already in logged in the game). We will email you once we are ready to meet you in game. If you are not ready we will wait until you contact us by email or live HELP and log again and deliver! Your orders will normally be delivered to you instant or less then1 hour of payment face to face in-game.

Well I have been waiting now for over 21+ hour's, They do not understand the true concept of customer service, I would say to all of you be warned about this website, If you want to keep your hair in your head without pulling out each strand waiting for a simple email. Do not go here..