We had bought 6 packs of Huggies Dry Comfort L (packed 5/11/09 A ZE & 7/11/09 A ZE ) for our twins but we are disgusted with the quality of the product. Out of the packet of 50 over 70% of the pieces are defective.

1. The side grip strip comes off easily - even before it can be put on the diaper.
2. The side grip strip comes off after it has been put leading to diaper leakage.
3. The material is causing rashes on the children.
4. Soft cotton inner core gets damaged as the side grip tears off


Prior to this, we were using Pampers and Godrej Libero and did not face any problem.

We had filed a similar complaint (ref ticket 1000251699) which was responded by your letter number 478/December/2009 but with that only one packet was replaced. We still have 6 packets of the product lying with us. Please arrange to refund the entire money and get the packets picked up as we are disgusted with the quality of the product and your quality checks.

We are aghast at how such a reputed company like yours can put out such 3rd rate products in the market and assume that it will sell with such horrible quality.