Levi strauss & co

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levi.com

Levi strauss & co Reviews

rose marie carter February 1, 2011

poor quality

My husband has bought 550 Levi Strauss over the last 15 years. But in the last 3 years he has problems with the clotch ripping out. This is on most of his 550 Levi jeans. The jeans still look good everywhere else, but you have a rip in the clotch area-trash time. You can't take them back after you had them a few months. Could you please fix this problem?

hosam hatem September 15, 2010

money taken then order cancelled

hello,
I made an order ( order no #9334397106‏ ) to purchase an item from Levi strauss co (us.levi.com) for 37.10 USD,
the money was withdrawn by (SR STORE ONLINE) from my visa debit card, then they cancelled the order.
I sent them several message through (contact us) link inside thier site -us.levi.com- to give back the money but no response.
whereas i read inside their site that in case they will cancel the order there will be no charge (no billing) on customers.
please help how can i get my money back
thanks
my e-mail : [email protected]