In 2007, after doing the relevant detailed pre-car purchase ground work, I decided to buy a new Lexus IS300 from the authorised Lexus agent (Al Futtaim Motors) here in Dubai.
Since the past 3 yrs that I've had the car -
the dashboard has been changed twice
the driver's seat has been changed twice
the instrument panel has been changed once
all this before the car even did 50k kms.
Fortunately the car was under warranty and thanks to Al Futtaim Motors (authorised Lexus agent) in Dubai, no questions were asked and the repairs/fixes carried out immediately.
However, is this the build quality expected out of a premium luxury car like LEXUS ?
Also, unlike what I have heard about Lexus cars, due to its tyres, this car also happens to be one of the nosiest cars I have ever driven (there are other IS300 drivers who have exchanged this query with me whilst waiting at traffic signals). When this issue was raised with Lexus, they said it was the Bridgestone types. When I took it up with Bridgestone, they said that nothing was wrong with the tyres. At 30k kms I had to change all 4 tyres because the noise levels whilst driving became unbearable. The same is the situation now with Good Year tyres, 65k kms on the odometer.
There is no doubt that the IS300 is an excellent car to drive. But the build quality & the nagging tyre issues have somewhat tainted the pleasure.