Hello,

Iam Sumi John from Trichur (Kerala). I bought a LG '21' inch Colour Flatron TV two years back. One month before, just after completing opour guarantee period, we noticed an unusual problem in our TV. Every evening from 7pm to 10 pm this TV is not working properly at all. Problem is, when I am watching programm in diferrent channel, automatically channel changeing and going to '0'. Again and again it is happening. This time remort is also not working. I called the service engineer to my house. But he told he didnt find any problem. They took some money and went back. But in the evening evening the same problem happened.
Again called up themand logged another complaint with clearly stating that problem happening in the evening after 7pm. Then we gave the TV to their service centre. Now the TV is with the service centre for the last 3 weeks and they are not making any effort to repair. They are blaiming the cable channels. Tje same problem has happened for another person when i checked www.consumercomplaints.com.(C1703761)
When I contacted him, he told he also experienced the same reply from the service engineers. Then he contacted the regional service centres. And atlast the Tv got repaired. He told the service engineers changed one IC . Please make further proceedings for us. Or I will be forced to take legal action againt your products. Brcause of your negligence, we cant recommend your product to my people.
Hope you will do the needful.

My service centre is in Thrissur(0487-2388625)
My mobile number +919446803439

Regards

Sumi JOHN