LG Dish Washer

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Category: Services

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South Africa

LG Dish Washer Reviews

October 30, 2009
Poor / no service
I bought my wife a LG Dishwasher about two (2) yeras ago and is very happy with the product.

The unit I bough broke down about two weeks ago, indicating a water leak and damage to th unit. Error code EI. I contacted LG to find out wher I could find an agent as I am stayimng in a small town in Limpopo. We do not have the Infrastructure as in big towns. They reccommended an agent in Burgersfort where I stay. The person that gave me the datails was Lee Ho Hip.

I contacted the LG agent, and he send out his people to come and fetch the unit. The nedaxt day, they brought the unit back, and I had to pay the R400 for the "so called" work they did on the machine. According to them, there was a blockage that they cleared, and replaced a filter or something. (I did not pay them the money, as I wanted to test the unit first). My wife tested the unit that night, but it is still giving the same error message, and the noize is still in the machine.

On numerous accounts, I have contacted the Service provider, but until now, he has not come out to check the unit. It has been a week now. What am I to do now??? Is this the service I get from LG??? The contact details of the Service Provider is: 072 893 7925. (Paul)

Can someone please assist me in this matter? My contact details are as follow: Jan van Wyk, 082 602 7003.

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