Purchased an LG 3 Door Super Capacity refrigerator in 2006. Within 2 years, the doors on the Crisper Bins fell off and no longer served its purpose to keep fruits and vegetable with optimal humidity levels. As a result, food does not stay fresh and waste increases. Also, the shelving unit supports broke apart and and therefore space is not able to be used efficiently. Further, the seams around the door have ripped and room tempeture air seeps into the unit. When I contacted customer service, they initially indicated that they would escalate the matter to their "Voice of the Customer" team. After receiving no follow up weeks later, I reached back to customer service. They indicated there was nothing they could do as the warranty on parts, other than the compressor, is for 1 year. I will post a video on You Tube to provide evidence of these issues. I have suggested to my friends, family and contacts to not purchase an LG refrigerator.

LG Plasma Televisions...BEWARE !!!
For anyone considering purchasing any LG plasma television, please read this very carefully. My name is William Abbate. I had a very horrible experience with LG. I spent nearly $5000 on a 50PY2DR set. Within 2 years of use, if you want to even call it that, it was broken. Keep in mind that I own numerous televisions and, this set was barely even used. I contacted LG with my concern and, they offered to pay for the part/parts and I would foot the bill for the service. Naturally, they chose the cheapest way out and only replaced the Y-board. Shortly after this horrific experience, after my floors were scratched to hell, low and behold...the television was broken again. This time it was outside of the warranty period. LG recommended one of their repair places near our home in Greenwich, CT. The technician was kind and astute enough to inform me that an improper repair was done originally which caused the tv to brake again. Both boards were suppossed to be replaced, not one. LG figured they would take the cheap way out. I would have to come back to them in the future when my tv broke again in a short period of time. DO NOT deal with this company. They are NOT REPUTABLE. Their customer service agents in Huntsville, AL are idiots with barely a pulse. I WOULD NEVER, EVER purchase one of their products ever again. In fact, I wouldn't even take one for free. They DO NOT care about customer retention. They are merely interested with making an initial sale. Bottom Line: Their products are subpar...in fact, they suck !!! Management should review their customer experiences. I understand that the Koreans really do not care about customer retention. Their interest lies only in making a sale. BEWARE !!! My serial number is 508KCUK2H958

Bought a LG 3-D blu-ray player BX-580 for christmas. It didn't work. It froze up and you could do nothing but shut it off. Went on line for customer support. They couldn't help me but they would send a disk to correct the problem. Took it back to the store where I purchased it. They said no problem, it needed a firmware update. It will be ready in a short time. I waited and waited and finally they said that the download would start and then fail... 3 times. I called support again and they said they have not solved the problem, the engineers were working on it. That was 12/29/2010. It is now 2/16/2011 and nothing yet. I tried to send an e-mail with my complaint and it came back saying it couldn't accept it at this time. Tried many times and still it could not accept my complaint. I was also to get a 3-D disk, Under the Sea, that never came either. LG seems like a company not to be trusted.

We bought 2 x Fridge Freezers, Microwave, Washing Machine, Tumble Drier, Dish Washer, TV & the Karaoke Hi-Fi all about the same time. Under Warranty, I had the repairman out here on numerous accasions and out of Warranty it got worse and trying to fix the problem is another headache. The LG referred repairman is unreliable. Then he arrives to replace a few parts on my appliances, but the brand new parts for both fridges are faulty and the washing machine still leaked after he'd replaced the soap dish but he then found one of the pipes was split! The LCD's on my fridge doors still don't work. I took my microwave in for repairs on 09th April. Still hadn't heard a word til I phoned today.The quote for the repair was on the system but nobody had bothered to phone me.The lady promised that someone would phone me today to update me on the status but there was no call. My Hi-Fi went in for repairs when it was a few months old but it's never worked properly, the volume comes & goes and it's very unreliable so we never use it. The moral of the story, the only thing worse than an LG product is the servicing! We still have our old Defy fridgefreezer. 10 years old and never been fixed.

I purchased an LG monitor on the 19 February 2010, less than four weeks ago. There is this pixel that is constantly lit, in a black background it is rather irritating and stares at you with its beady pixel. I then tried sorting the matter with Ursual vd Linde [LG] who literally made me run from the place I bought it, who thought I was an ***** for listening to this person and then to a repair place [CRT] affiliated to LG but then they wanted to keep the monitor for no less than three days...now three days is too much down time and too much work loss.