I bought this machine 6 months ago from a lady leaving to go overseas therefore I have no idea which store it was bought from or if still under guarantee

Bottom line the machine is ruining all my clothes and bed linen and towels.

I have already thrown many away and at the end of my tether

I have cleaned the machine. I have done a load with no clothes in and some amonia and still no joy - its just ruined another of my expensive towels and ive had enough
what can be done

I also feel I should be compensated for loss of clothing bedding towels etc

My cell number is 0820936112 Your urgent response would be appreciated