i have complained regarding my LG refrigerator 10 days back. i bought it on 28 /08/2009. within a week after installation, it became faulty. after repeated complaints, nobody bothered to turn up and solve the problem. if this the service you are providing, i have to think twice before buying any LG product hereafter.

model no. GL 4087 TGG4
sr no 908LPQN001668

kindly look into matter and solve my problem

We purchased an LG French Door Refrigerator 13 months ago and it has been a headache since day one. We have never had a fully functioning ice maker. The ice maker in the door first would not dispense ice or water. I had the repair man come out who was contracted by LG. He found the auger motor on the ice maker was not working. He ordered a new one it came after 10 days and when he went to install it found that it was not the right part. We went another 10 days and the new part came in and was installed. It finally worked but was always slow and hard to use. We now have no ice maker at all it seems after waiting a week for a repairman that the motor on the ice maker itself is now dead. In the meantime LG had to send someone out because they had a part not performing correctly for energy savings reported to the government. We now have to wait at least another 10 days for the new part for the refrigerator. LG does not care about service for their customers as proved over the past year and all the issues of sending wrong parts and taking forever to send them. I would never buy another LG appliance or any other product. I want a good product with decent fast service if needed this is certainly not the case with anything LG.

My LG refrigerator purchased in May 2007, model#LRFD22850 began having problems with the freezer sensor one month after my 1yr warranty ran out. After many attempts and hours on the phone with LG- and them telling me all the things I must be doing wrong in operating my fridge- they agreed to pay for the repair. Even after that the freezer has never worked properly and has continually iced over. We had to disconnect the water line as the ice tray froze solid and now one year after the initial repair the part is broken again and the fridge is unusable until fixed. LG told me that it was my problem since I did not purchase an extended warranty. I asked them why I should have to pay to warranty a 2000.00 appliance in the first year of use!!! As I scan the internet, I have tried to make some sense of us as consumers allowing the appliance industry to become so incompetent and deliver such poor quality and service. Although LG seems to one of the worst offenders, there are thousands of complaints against many different brands, and the more expensive, the more the problems. Why have we allowed this to happen??!!!

I bought a refrigerator from VIVEKS Indiranagar 100 ft road,
since then i am coplaining LG customer care and Viveks about the refrigerator but no body turned up, after number of time shouting on LG nobody turned up, can some body help me how to
get ride of this.

I have a double door fridge and have problem with the lower area. Several complaints have been made but nothing has happend.

please help.