LG, SPLIT AC

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LG, SPLIT AC Reviews

ajaychoudhary7368 June 4, 2011

Fault Inddor unit

I bought an split AC on 4th Aug 2010 from Choudhary Electronics in KARNAL. The cooling coil of indoor unit was leaked but i came to know about it only last month since it was not used much in last year. I registered the complaint with LG service center. They came, found the leaking coooling coil and took the indoor unit for replacing the coil( since it is still under one year WARRANTY PERIOD). Now, it's already one month and every time i call them they make an excuse and ask for more time to make repair. This is very frustrating. Even one of them asked me to get it repaired in outer market. These are the person's i talked to
LG SERVICE CENTER KARNAL:
VIKAS MALHOTRA ( 099910900240)
MUKESH ( 09896233708)
Another guy but refused to tell his name (09729877011)
TARUN ( 9896960066)
All these people keep on making excuses and ask me to talk to another new person.
The AC was bought in name of DR. J.S.Choudhary
Please, help me to get this issue resolved.

k mohammed kasim May 14, 2011

WORST CUSTOMER SERVICE

Hi,
I have bought 1 ton split AC on 20.08.2010, der is no cooling in my AC for the past two weeks. I registerd a complaint twice, complaint nos are : rna110505000120 & rna110509050577 . but till now my problem is not solved and i make follow up also everyday, they said 'sorry for the inconvenience ur problem will solve within two days' & they give local servicve centre nos 9840950646, 9884717054 & 9176995675, i tried all these nos, two nos are ringing and no der is no reply, I caught 1no (9884717054) on line, she said definetly we will replace the compressor tomorrow, but next day itself shes not picking my call.

one person came for service on 09.05.11 after checked everthing he said will replace the compressor tomorow, and he removed the screws but he didnt fix it also, but till now der is no reponse from lg, day by day i registerd a complaint also at 1800180999.

LG is a very big and trusted company, Im not expected this type of customer service from LG, I request you to kindly take care of my issue and replace my AC immediately...

Thank You
Regards
Kasim