LG Washer and Dryer

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Category: Home & Garden

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LG Washer and Dryer Reviews

Hilster September 27, 2010
stinky washer, dryer doesnt dry
I have a stinky washer as well. I can do up to 20 loads of laundry a week with 4 kids. I bought the LG front load washer and dryer to save energy thinking that it would be cheaper to use less water. I can't leave my laundry in the washer for any amount of time or I will have to rewash the load which is using even more water than I had planned. I also have a dryer that takes 3 to 4 cycles to actually dry a normal size load. I called to have this repaired and was told it was the sensors and I needed to clean them and stop using dryer sheets. I have done what was recommended and I am still not getting dry clothes. It has actually taken so long to get the laundry dry that it starts to smell sour and I have to rewash the load. My laundry load is difficult enough to keep up with without all of these issues! This isn't even taking into account that the washer shakes my entire house causing everything to rattle.
Forget Best Buy February 10, 2010
Outright Deception
I bought a LG washer and dryer set the day after Thanksgiving. They were supposed to deliver December 28, 2009. Two days before I get a call from the delivery personnel stating that the store in Grapevine did not send them the dryer and he only had the washer.

I called up Best Buy to speak with their manager about the situation. They said they would look into it. Later that day I drop by to speak with the manager personally. He said they were sold out. The best they could do was give me another dryer. I told him that was unacceptable. The other dryer did not match. The point of buying a matching set was to get a MATCHING set.

The manager revealed that they had oversold the LG units and they had known this for sometime. They had known this and not told me. If they had I could have looked for another deal during the Christmas holiday.

Best Buy purposely withheld this information to force my hand. When I told the manager that, he told me I was lucky that Best Buy was selling the LG units at such a good price and that they were doing me a favor doing so.

Fuming I left. I came back on weekday to speak with another manager. And he admitted that they had oversold. And the best they could do was give me a mismatch dryer or I could swap out to another set. When I pointed out that the swap set was way inferior they finally admitted to that effect.

I told them what I thought of their customer service and outright dishonest methods and took my money back. I was not going to let them take advantage of me.

Boycott Best Buy! They knowingly oversale and will not tell you. Trying to force your hand.
Kara Turner August 29, 2009
Best Buy refuses to fix
Bought an LG front load washer and dryer from Best Buy almost two years ago. It shakes during the spin cycle, which I had specifically asked about before it was purchased. Within a month, we had a service man come and look at it. He said all we could do is purchase the rubber that go under it to reduce the shake. The Lg washer should not have been sold to us because it needs to be on a concrete floor. Best Buy, of course, would do nothing.

Now the washer is completely broken. The service man says it is unfixable due to the repeated shaking during the spin cycle. I still have three year warranty left, and Best Buy will do nothing. Says it is our fault for not having a concrete floor. We now have to purchase another washer, which of course will not match the dryer. We are out over $1000 for a wahser that is still under warranty, but Best Buy has weasled out of replacing or repairing it.
March 27, 2007
Faulty product! I will never purchase a LG product again!
My dryer has a faulty weld on the seam of the drum and is coming apart. The dryer is only 1 1/2 years old. I called LG about this and they said "too bad" I called one more time because I am furious and I paid a lot of money and the woman told me she would talk to someone and get back to me the next day about possibly replacing the drum for me and she never called back. Also, regarding the washer it has the awful odor many others do (musty) this is also a manufacturing defect and I don't feel it should be my problem and that I should have to bleach the machine every month to get rid of the odor. The reason the water sits is a bad design on the part of LG and they should be held responsible!! I will never purchase a LG product again!

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