LGI Homes

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Category: Home & Garden

Contact Information
San Antonio, Texas, United States

LGI Homes Reviews

CEBell April 30, 2011
repairs on NEW home
We moved into this LGI home about 4 years ago. No one ever lived here before us; the home was brand new when we moved in. Since then, the mirror fell off the wall in the guest bathroom - chipped the vanity and gouged the floor. The mirror was held in place by glue and that is all. NO BRACKETS. The mirror was replaced but I was told they would not repair my floor or vanity. sigh...
The fence around the property was installed without cementing the posts and has fallen flat 2x..we picked it up and braced it with a pole...LGI claims no responsibility although the fence was not installed correctly.
Now we have a leaking pipe; the carpet is wet and stinking. We are told it is not their responsibility to repair it and that we must do it ourselves...sigh
Our home has cracks in the wall and on the outside by the garage. They came out and looked at it, took pictures and we heard no more from them. WHERE IS THE JUSTICE?
Do yourself a favor, DON'T BUY THEIR HOME you are asking for trouble if you do...
Star_seed_venus February 15, 2011
Wrong! Evil!
I had an appointment today with LGI (second visit to this office) Due to the fact that me being female they could tell me whatever they wanted. I told them I was looking to pay no more than I am paying now (875) per month. Have a list of houses to look at in better areas and closer to civilization.

The sales man wouldn't go over anything with me only telling me "We can get you close to that, very close!!" He refused to get down to business until We all (me, my father in law and my children) all went out to the community. Then he tells the children to go play and I refuse to talk to him until he begins to calculate the numbers. He mocks me and starts writing things down saying "We will (say) the house is for you...(to my father in law)And we will (go by your income). I tell him I think this is silly. I have three kids looking for 4 br house. He tells me in the park, "Well, lets start with the 3br" I start shaking my head. I couldn't believe now that a man was present he was telling the truth and saying I needed to leave my comfort zone to get the house I wanted. (((He then tells me "look around, look at your children playing...don't you want them to be happy"

I replied with, "I was happy, My children and I had this until my husband was killed and we lost it all, so bringing my children out to something we lost shaking this in their faces and saying (you cant afford this) is sick. Now we're done take us back to the office"

On the way back he was speeding and rude. These people are sick! They are heartless and from what I can see, I wouldn't doubt they get the material from homes that have been foreclosure homes. The park was trashed, light bulbs broken...Oh real safe for kids!
TedI67 November 3, 2009
Scam
Hi when i was looking for a home lgi couldnt do enough for me.And they really did work hard to get me in my house.Now im stuck with a yard that floods everytime it rains;its like a river running through my yard.They talked me into putting in a french drain that runs through my whole back yard.I was so sick of the flooding i agreed to have drain it did nothing my yard flooded the last heavy rain on 10/20/09 water was pouring through my yard it was so high it was coming in my back door.I have no recourse now because my 90day grace period is up.There craftsman are terrible they cant even install there fences properly mine fallen 3xs now.Go elsewhere if your looking for a home .I;m stuck here now till market changes my house isnt even worth what i paid for it anymore.
disappointed homeowner December 26, 2008
repairs
our garden tub had to be replaced twice. The final time the caulking was not completed the molding was not replaced and part of the marble was not replaced. Now the tub separates from the space that was not caulked and where it was caulked it's tearing. After my one year inspection the inspector submitted the report and there has been no attempt to correct the problems. I was promised that it would be completed and when I call my calls aren't picked up and my messages are not returned. I was also promised $500.00 if I refered a friend. My friend purchased and I never saw a dime.
July 2, 2008
They didn't fix my home
I am still waiting to have some of the items in my home fixed. These are the same items I have spoken to you about several times (incl. e-mail). A company dropped off base board pieces and said someone would be by in a few days. I'm not sure what they are for & are still laying in my yard where they were dropped off. My 1st contact about my home problems was over a month ago and some of them are still not fixed. I am becoming very upset & disappointed with LGI and the service I have received. I have not even been contacted about what has been & what still needs to be done. I want my stuff fixed like I was told it would be. I have tried to be understanding because I understand I am not your only customer, however, a month is unacceptable. If this is not taken care of ASAP my complaint will go further. Call me at 210-373-5236 to schedule. Do not just show up; I have spent enough of my time waiting for your services.

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