Hi,
i have purchased the LG washing machine (LG F1056LDP) on 31st March 2011, till date it’s not installed .
i have called customer care several times . Below is the list of complain ids.
1 RNA110406077683
2 RNA110401085935
3 RNA110402027444
4 RNA110407022185
Almost every day i am calling the customer care . but the service center guy is cancelling the compain saying no not reachable, i have set missed call allert .
these people are simply cheating ..this hopless attitude towards customer making me frustrated .
I got the local service centre no 41144751, Maria service centre in charge no 9986509294 from customer care no .
I tried several times, But no luck .
I don’t know when they will install it. After 24*7 hours has passed ..this Most irresponsible attitude towards customer . Today is the 7th day . There is no proper escalation system also in place . Worst ever customer service i have faced .
Same day i purchased the Samsung refrigerator it was installed within 24 hours, where as LG still i am struggling to get it installed . Worst part is till now i didn't receive a single call from these people .
Thanks
M Sahu