Lia Sophia
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1 stars | | (30) |
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Category: Lifestyle
Contact Information Kentucky, United States
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Lia Sophia Reviews
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mackin713
May 24, 2011
Bought a Ring
I bought an expensive ring from Lia Sophia. This was my first time ever buying jewelry outside a jewelry store. I asked if the rings would turn your finger green. The answer I got was no it won't it is top of the line jewelry.
Now that my finger is green from the ring I plan on getting a full refund if it ever comes.
Also I had asked a former consultant who stated that the reason why my finger turned green was because of ME or my hormones or lotions (which I don't use). I said well that is funny because the finger right next to my now green finger is not green from my mother's ring or is the next finger over which has my wedding ban on it. Same hand don't you think if it was ME that caused the ring to turn my finger green that all my fingers would be green!! So why is that??? Could it simply be cheap jewelry being falsely sold as quality jewelry??? I couldn't get a non brain washed answer, she was like the 4th person I asked after seeing her comments on another online posting site.
Don't waste your money on this jewelry. If you wait for a good sale at your local jewelry store you can get jewelry that doesn't turn your finger green for the same price as their crap!
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loralee
February 22, 2011
Customer Service
Will never order Lia Sophia Jewelry again! One of my earrings broke and all I had left was the hook in my ear, was not aware until I got home and went take them off. I contacted Lia Sophia to have them replaced and recieved the rudest customer service and supervisor. They kept saying we do no replace lost jewelry, after repeating myself over and over that I didn't lose the earring that it broke due to cheaply made, they refused any assistance. They talked as if they were reading off a script, (thought that was only done by off-shore businesses). I have spent over $400.00 on their products and have had parties. Will never purchase from them again and will make sure that I advise all of my friends never to order Lia Sophia again. Their jewelry is cheaply made and over priced.
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rebeccamaria
February 4, 2011
poor quality
I purchase a lia sophia necklace and turn out to be plastic beads for the high price cost. when I check with the company they stated the necklace was imported from China. The necklace have no sterling silver or any silver. The necklace are made in China at a very cheap cost. They sell them in Ebay so i decided to try and purchase one in Ebay and it was identical with the same plastic beads. Unbelievable over price. Yes the offer replacement for life but it looks like the manufacturing cost is 1/8 of the price. I decide to stay with jcrew and other name brands instead of paying this overprice china cheap made item. Target has better quality for half of the price. Sorry NEVER AGAIN!.
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Janean G.
January 24, 2011
Missing ring and money
I purchased a ring from this company in August 2010. The ring was pretty at first but as time went on, it tarnished badly and the crystal stones that were in it began to fall out. I sent the ring back in December of 2010 along with the $5.00 required for shipping and handling. I received a letter from the company in January 2011 stating that they could not fulfill my request for replacement as I needed to send the ring with the $5.00 handling fee. Needless to say I was furious because #1, I sent the ring with the $5.00 fee and they don't seem to know where either are and #2, the ring cost me $45. I might as well of taken 2 twenties and a five and thrown them in the GARBAGE!!! I WILL NOT ORDER FROM THESE PEOPLE AGAIN AND WILL WARN EVERYONE CONSIDERING BUYING FROM THEM THAT THEIR CUSTOMER SERVICES SUCKS AND THEIR PRODUCTS ARE JUNK!!!
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Julie63
January 22, 2011
returns & Exhanges
I was told that Lia Sophia has a lifetime guarantee return/exchange police. The thing they don't tell you is that it COST YOU $5.00 per item for them to handle it when you send it back- even when the item is tarnished ( not our fault). PLUS YOU pay to ship it back to them. It is a total scam- I have learned that I will never do business with them and that I will do my best to educate others on how this works and pursuade them not to order from this company either. As when you return your item they only send you a merchandise certificate. So they get you either way- You are best to just throw your items away--
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mloughlin
December 15, 2010
Do Not Buy this Jewelry
I am very unhappy with Lia Sophia. I purchased several pieces of jewlery and was returning the Fruity Pebbles bracelet because it broke instantly and the other Charade Earrings because my daughter "did not like it"...I was told of the strict time frame that had to be adherred to in order to get your money refunded, and the proper paperwork. I did all of this correctly. I called the company when I did not receive my refund and after some time finally received a call back and was told that they did receive my returned jewelry, it was within the time frame, but due to the lateness of this followup and possibly because something on One of the forms was NOT checked off, they can only give me a "Certificate"..I asked what is a "Certificate"???, the Lia Sophia person said.."you dont know what a Certificate is...???" She said it is a Merchandise Credit...So now i can only order a Regular Priced Item (which is hugely marked up to begin with) with this Certificate...and a $5.00 inconvenience Certificate as well...I am Very unhappy and will Never order from them again...so when you go to a party...and the list of Do's and Don't's is long...and you have to cross every T and Dot every I...trust me it is NOT worth it...
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Izzy289
November 8, 2010
Advisor Honesty
I co-hosted a lia sophia party a couple of weeks ago and it seems the advisor is not honest. I did not recieve my free items or any other "hostess" perks. My order was treated as any other order. I recieved one necklace for $20 and one half off item which was the deal of the month. I PAID FULL PRICE FOR EVERYTHING ELSE! The other hostess recieved 4 free items and paid full price for her other two items. In looking at the shipping slip it appears that the advisor charged my credit card for mine and the other hostess's items. When she finally called me back she told me that she did it that way "cause it was easier for her!" Did I mention that the co-hostess also gave her a check? After I asked her if she had charged my credit card for all she finally admitted that the other hostess had given her a check. I then asked her what the other charges were on my card she said that it was just for my items. REALLY?! What happened to my "benefits" lia sophia is so quick to tout? It appears that they just disappeared. When I called the company to complain I was told that it was an advisor issue and I needed to take care of it with her. Hmm, now she won't answer my phone calls or emails. Lesson Learned. I will never, ever host another party and I will never, ever purchase another piece of cheap jewelry from lia sophia and I will tell everyone exactly what happened and bad mouth lia sophia until the day I die.
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RickSantaCruz
September 5, 2010
origin of products
I decided to do research on this company after my daughter bought several pieces of their jewelry in Los Angeles.
Most of them fell apart and trying to get your money back is next to impossible. Even worse, one of bracelets caused her a terrible skin rash that lasted for weeks. Our dermatologist diagnosed it as severe allergic reaction to nickel.
Lia Sophia is a recently founded company based in Israel. the owners are a family of American Jews and ALL thier jewelry is manufactured in China. There's very little quality control in the Chinese factories when it comes to metal alloys. All kinds of chemicals and metals such as nickel which cause skin diseases can be found in their jewelry.
Note that on their website there's absolutely no mention of the origin of design or production of their jewelry.
Im sure by now, they are already planning a new company name so they can resurface somewhere else after this company goes down.
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Sara15
August 16, 2010
question
Could someone that is well versed in lia sophia jewelry please tell me what I need to look for to insure I have not received a knockoff (any specific detail, stamp, what the tags should say, markings, stickers, etc.). I really love the piece and my interest in purchasing lia sophia has been piqued. I just want to make sure I am not flaunting a tell-tale fake! :)
Thank you
Sarah
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moira russo
July 27, 2010
return
Iam asking someone to please explain something to me regarding returning items to Lia Sophia...Lia Sophia has a 100% life time return policy as long as you have the original receipt...Does anyone really keep receipts forever? I have three items that broke and I would like to have them replaced...I do not have the original receipt however the items are imprinted with Lia Sophia on them...Does the Lia Sophia not know their own products? I find that hard to believe...Who cares whether they were a 1/2 price item...bonus item...purchased with credits for free jewelry from a party...or part of your hostess credit...the fact still remains they are ligit Lia Sophia items that need to be replaced...end of story...I must also mention i own about 100 pieces and have numerous parties...please let me know if you have any suggestions..thank you
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