I am very disappointed in this company, my daughter bought me a gourges turquoise ring, well the ring started to loose the outer paint and found out it was copper which turned my finger black it took days to get it off, and the turquise is fake, when she told me how much she paid I flipped I can do anything about it as my daughter cannot find the receipt but I taught my daughter a lesson check the company out before buying the product. I know I am only one voice but if someone reads this hopefully it will help someone out by not buy from this company. Also keep in mind the jewelery that they sell they are hopeing you loose the receipt that is why it is guranteed a life time as they don't have to exchange it or give you the money back it will mean bankrupcy for them. Think twice before you buy.

I hosted a party last September and purchased some items. Upon recipt of these items, I thought the quality looked poor so I exchanged them for other items. After wearing the necklace a few times, it fell apart. The company requires a $5.oo fee which I refuse to pay since this was clearly poor workmanship. After dealing with customer service, management, and their supervisors, I was told that they will return the broken piece to me without repair. This company clearly does not stand by their product. Not only that, but the manager even told me that we wouldn't tell you the jewelry will break in 120 days, we just suggest that as soon as it breaks you call the company for a replacement. Not much confidence in the workmanship even from the manager. I will NEVER purchase this jewelry again and you should not either. It's a headache waiting to happen.

I ordered three items from Lia Sophia about three weeks ago. One item was on back order, but I received the three items within 2.5 weeks of the order because it was easier to wait and receive the items at one time from my friend.

This is a new experience for me; I've never really worn costume jewelry, generally preferring 14-karat gold and sterling silver. I decided to give it a try. The earrings are beautiful; they actually look like white gold. The chain on the necklace, however, is turning dark after wearing it one time. I've never had jewelry turn dark on me. The charm on the necklace looks good, but I guess the jury is still out on the charm and the earrings.

I'm not sure I'd classify Lia Sophia as a scam, really (whereby you pay money and receive nothing in return); however, it appears to be overpriced and a bit on the lower-end scale where quality is concerned.

I had a Touchstone Crystal Jewelry party in my home during the same week that I attended the Lia Sophia party. I like the Touchstone a LOT more, but it is a little more expensive. Overall, however, there is no comparison in quality. Touchstone is much nicer, and while I received only one small crystal charm as a free gift (small party), I was able to purchase about $150 worth of jewelry for about $55.

Since I've worn the Touchstone only a few times, I cannot tell whether it will change colors, but so far it appears to be very nice. (Just for the record, I do not sell Touchstone; I work in a geeky field, which is why I had a small party. No one from work came because they don't care for jewelry.)

Anyway, if the two pair of Lia Sophia earrings hold up well, then I'll be very happy with them. If not, then I'll provide an update at a later date.

I ordered a bracelet in November from this company's representative in Virginia. I was told I would have it for my daughter's birthday in December. I paid the amount I was told by the representative that I owed for the bracelet. I did not receive anything until late January, when I received a necklace. When I notified them of the mistake, I was told several times by several different representatives that I would have to pay additional money in order to exchange the necklace for the bracelet, which I had already ordered and paid for.
This company appears to be loosely run, and the reps kept calling me by my first name, which I find extremely rude and condescending.

THE PERSONS NAME IS PAMELA FROM INDIAN ORCHARD IN SPRINGFIELD, MA SHE DID A PARTY AT MY HOME FOR MY FRIENDS AND MYSELF SHE TOOK THEIR MONEY NEVER CAME TO BRING ME MY HOSTESS GIFT THAT I PAID FOR I HAD TO CALL HER AND SHE SAID SHE OPENED MY NECKLACE THAT IT WAS NICE AND SHE WOULD RING IT OVER . 1SHE SHOULD OF NEVER OPENED MY NECKLACE BECAUSE IT WAS MINE 2 SHE NEVER SHOULD OF TAKEN MY FRIENDS MONEY SHE IS TOTALLY IRRISPONSIBLE AND I WOULD NEVER HOST ANOTHER PARTY LIKE THIS FOR YOUR COMPANY IT IS NOT WORTHY OF TRUST