In 2009 Liberity prepared my tax return. They left out a w2 from the paper work, But had it stapled to the folder. I received a letter from the IRS in 2011. Saying I owed them 396.00. I took it all back to the office in Jan. 2011, I was told they would fix it. I called 2 to 3 times a week, every week. It is now April 15, 2011. The manager (Tim Baily) finally called me back, saying they were not going to stand behind their work, since the girl that made the mistake no longer works for them. I asked him for a corperate number, a district number, he would not give me either. And I will tell anyone who will listen, THAT LIBERITY TAX SERVICE IN BARSTOW CA.WILL NOT STAND BEHIND THEIR WORK!. AND IF THEY MAKE AN ERROR, YOU WILL PAY!