On 8/510 Liberty Discount Club took an ACH payment of $34.19 from my account. On 8 /11/10 upon notice of this I called them spoke with Representative Marcus. I explained to him that I didn't authorize that transaction and that I don't even use coupons, so why would I join a coupon club. He advised me to go to www.libertyclubrefund.com so I did and he stood on the phone with me until I filled out the request; and he told me that they had received it. He also told me that it would be 7 to 10 days before my refund would be put back into my account.
It's now 8/24/10 so I called the company to find out what happened to my refund, then I get connected with Ann and she tells me that I need to go to web site again and fill out my bank information so that they can return my refund. I didn't understand that because they took they money out of my account before, so why do you need to get my bank info now, so I did fill out the information, she told me to call back with in 24hrs for status.
It's no 8/27/10 so I called to find out status on account. I was told that my refund was denied. So I asked why and was told that they checked and I did agree when I agreed to term for the loan. Agreed for terms to loan that I did not take out and once again I did not agree to any coupon club. So she keep tell me that the way the company works, so I told her that she should be ashamed of herself to rip people off like that and that you know the company that you are working for is committing fraud and that it not fair to any in this day and time.
I really think that it's a shame for these companies to get away with this kind of stuff, something really needs to be done. Be careful!!!