Last year will be my very last year ever using Liberty Tax Service. I went to the Tax Service on Broadway last year and they completely ripped me off. I was never told of the total charges. I am a single parent with one child. I worked 1 job last year and I make close to nothing. They charged me almost $600 to do my taxes. They did not disclose that information to me at all. I had to find out when I got a copy of my taxes. Good thing I looked through it well because I would have never known how sneaky they are.

I confronted the owner about it. He is a coward he would leave me sitting in the lobby for hours just waiting to talk to him, and try to send one of his workers to fix the problem. When he would talk to me he give me the run around about it saying he would call me back, etc. He never returned any of my calls or even made any attempt to fix the issue. Needless to say I never got any type of explanation as to why they charged me so much or a refund.

Ive had several friends go there and they are just happy to get the $50 cash but what they dont tell you about that $50 is they charge you for it on your taxes. Dont be fooled ladies and gentlemen this place is run by a professional scam artist. If you dont carefully examine your paperwork too you will be duped.