I went to Liberty Tax Service in March of 2008 to prepare my federal and state income tax returns for 2007. They completed the forms and I wrote them a personal check for their fee on March 25, 2008.

Three months later I was notified by the Rhode Island Department of taxation that my income tax return for 2007 had been miscalculated and that I owed an additional $958.00 plus penalties and interest. I contacted Liberty Tax Service and they admitted that it was their fault that the error occurred but did nothing else to help me remedy the errors. I paid the amount the RI Taxation department said I owed including penalties and interest.

In addition to this issue, I noticed that the check I paid Liberty Tax Services for their fee had not cleared my bank for several months. Since the check was written on March 25, 2008, it would not be valid after September 25, 2008 according to my bank. After September 25, 2008 I no longer kept the funds in my account to cover that check since it was no longer valid.

On October 3, 2008 the check cleared my account causing the account to be overdrawn and incurring overdraft penalties by my bank. I looked at the canceled check and realized that the date had been altered prior to it being deposited in Liberty Tax Service's bank on October 2, 2008. The date had been originally written as 3/25/2008 it was altered to read 8/25/2008. The alteration extended the time period the check would remain valid. My bank informs me that this constitutes a form of fraud.

I suggest that anyone considering using Liberty Tax Services reconsider and go to another more reputable service.

By the way, this company is NOT affiliated with Liberty Mutual Insurance. I have my home owners and auto insurance with Liberty Mutual and am very satisfied with the services they offer.

Initial cost for service not what is quoted. 4 different branches of the same company in the same city of Victorville Ca. have different prices for the same service. Actual total price of service is not being given during intial visit.Must meet certain criteria in order to meet the qouted price, however that criteria information is not divulged.Unqualified preparers with very little knowledge of tax laws. Attempted to resolve by speaking to the supervisor from 2 of the branches. Unsuccessful. Asked to speak to there supervisor. Answer: Supervisor has a name and cannot be contacted via phone and has no physical adress for an office or point of contact.

I was charged $225.00 just to figure our federal & state taxes,i think that is to much for ez form and state taxes.My dad has his done by a tax accountant and pays $75.00 to $ 90.00 a year.Live and learn i guess.On top of the high charge then they charge you a fee to get the check if not direct deposited.SCREWED WITHOUT A KISS. The bad thing is is they don't tell you how much till they are done figuring your taxes.