Life Alert

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Category: Lifestyle

Contact Information
16027 Ventura Blvd, Ste 400. Encino, CA , Encino, California, United States

Phone number: 1.800.815.5922
lifealert.com

Life Alert Reviews

Fred in Los Angeles June 30, 2011
TWO WARNINGS regarding Life Alert.
<b>TWO WARNINGS regarding Life Alert.

Warning #1</b> is for anyone considering a Sales Position with this company Life Alert: Management will promise you (at the interview and again at sales training) that you will get leads from senior citizens that called-in in response to their commercials seeking information on a Life Alert system. You will, or have been lied to. You will receive a stack of one year old leads that have been called 100’s of times by dozens & dozens of sales people just like yourself. These leads are virtually worthless as they’ve hounded these old people over and over and over. But most important to you is this: It costs them basically nothing to have you sit in their offices as an “unpaid commission based private contractor” calling these exhausted, beat-to-death, old leads. You will NOT get new leads no matter what. Save yourself a lot of heartache, lost time and lost money. These people at Life Alert (in my opinion) have created a revolving door, stealing the precious time of all newly hired salespeople; salespeople who are simply looking for a job in this tough economy to pay their bills and feed their families. Their revolving door is about them and only them. They will lie to you saying you will get endless numbers of leads, but ALL these leads they give are a year or more old, and have been beat to death by repeated phone calling. This company has their sales-force in place (the chosen few getting the real live leads) and they really don’t need you. What they need is for you to call their old ancient leads. And maybe you will get “a” sale. You probably will if you make enough calls. Keep this in mind - It costs this company almost nothing to have you sit at one of their empty desks calling old, outdated, beat to death leads from their unlimited-calling telephone lines.

<b>Warning #2</b> is for any senior, or child of a senior, looking for information on a medical alert system. Read my warning above, then look elsewhere. There are 100’s of competitors to them. Most every alarm company in America offers a similar service, many for less money, and some without long contract terms. Just Google: “Medical Alert.” Thanks for reading and have a healthy and prosperous future.
October 17, 2008
Fraud and scam
It wasn't until I tried to cancel the service and transfer it to another family member was I advised that the unit I have is "outdated and not worth returning" to them. Also, I was told when the service was started, 6 years ago, that Mom would OWN the unit after the 3 years of monthly payments & the family could transfer the service to someone else after she passed away, without it having to be immediate, lie, lie, and lie.

I'd like to warn anyone that has had a unit for over 6 months to call Life Alert (800-338-9090) and request a free upgrade, ASAP. Be patient because you may be transferred several times, but the only way you will get an upgrade on your "rental unit" is to ask for it.

You would think after paying so much money for the unit and the service monthly, under contract, they would be required to advise the consumer of technology upgrades necessary to maximize the service to them, but no, they did/do not.

I also had to fight with them about getting a credit back for services they charged after Mom's death. They were very unsympathetic, cold, and uncooperative until I insisted they give me the information I required to get a credit. Purchase with caution!
May 3, 2008
It's a scam
I was interested in Life Alert for my grandmother. She is 80 years old. So I ordered it for her. From the way the sales man described it, sounded really great. Well I ordered it. Gave him my credit card numbers. Well later I decided it is too expensive.

I called the salesman I talked to before to cancel my order. THE FIRST THING HE SAID AFTER I ASKED TO CANCEL IS "WHY?" NON OF YOUR *** BUISNESS THAT’S WHY. It was cancelled with no hassle. I haven not received any charges or bills. I just receive telemarketing calls from them saying "Your Grandmother says she is interested in Life Alert again!" They are just Trying to brianwash the elderly.

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