I ordered both Life Cleanse and Acai Berry detox as free samples from Trading Planet Ltd (the small print about cancelling was so faint and small that you would need a magnifying glass to see it) These samples arrived - I did not get a chance to use them as I am so busy dealing with my husband who had a massive stroke last November. To my horror a while later I looked ta my Visa and found that four amounts of $133.79 each had been deducted I immediatly phoned Visa and said that I had no idea what these withdrawals were for - 2 were listed as Singapore and numbers and the last two were Life Cleanse and Acai Berry Detox still nothing rang a bell and then the very same day I received a parcel in the mail with a bottle of Life Cleanse pills and so I phoned Visa and said that I now knew what the withdrawals were. Then I phoned Trading Planet and explained that I did not want this product and where could I return it to - I was told not to return it and that I would get an e-mail telling me what I could do. The e-mail came and was of no use whatsover. So I phoned another number and explained that I did not want this product and wanted a refund when I had returned it. This time the woman hung up on me which I thought was very rude. A few days later another bottle of pills arrived and Canada Post wanted Duty to be paid so I refused the parcel - this happened once again and again I refused the parcel. I had also send back the original bottle of pills which had arrived after the free samples. I wrote a letter explaining that I had a very ill husband and I was a lady of 80 years and could certainly not afford and did not want these products - we both live on very small pensions. The second lot of pills have gone back to Trading Planet Ltd but I have not had any refund. The so called free samples I will have to pay for and call it a very expensive lesson to learn but I would like the second two amounts to be credited back to my Visa. It was extra expensive as the original price was in £ and then it was converted to US dollars and then to Canadian dollars.
I am so disgusted with this whole mess and hope that something can be done. Trading Planet Ltd did not even have the courtesy to answer my letter

It was unclear to me that when you did not react within 15 days that not only the order would be prolonged (alas), but also the free trail for appr 4 pounds (ie only shipment) would become a full order for about 80 pounds. <br />
It also turned out that while offering for a 15 day trial, they ship you a bottle with a 30 days' full amount. They refer to the terms and conditions, but I found nothing of the sort that explained any of this. I made a phonecall to the callcenter (+442031399104) to ask about for an explanation, but eventually the phone call was cut short by them. I guess they did not like my questioning? The lesson to be learned? DO NOT ORDER!