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Nellie F
November 17, 2009
no order placed
I ordered and paid postage for 'Life Cleanse' and 'Acai Berry Detox' - I have not reordered these products yet have now been sent and charged to my credit card 4 times.
This is not acceptable for a company to charge items with out the consent of the card holder and I have sent this onto the fraud department of my bank.
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gerryp
November 7, 2009
charged account when it was cancelled
charged for these items plus foreign exhange rate because they came from UK. cancelled product after a week and was told it would not be charged. SCAM
charged anyway and can't contact them
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Pandorra
November 3, 2009
Hell is waiting for them
$3.95 for a free trial. Now charged on visa a couple more times. I want my money back now!!! If no money I will get jusyice. HELL is waiting for you guys!
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Ti66a
November 3, 2009
Scammers
I ordered a sample bottle of 'Life Cleanse' an advanced natural cleansing formula advertised on the internet. The transaction on my mastercard indicated a company called 'Focuscleanse' processed the sample bottle at $6.73 Cdn funds. The following month, without my authorization, a company called CTT out of Singapore and also a company called AgeHealth processed charges of $133.97 and $133.61 on my mastercard. Products that I have not ordered or authorized have been sent by registered mail, however, I did not accept them and they have been returned. I am unable to reach the companies to discuss refunding this money. They are using my mastercard and billing me constantly for items that I have not ordered.
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Ballino
November 2, 2009
Rip off
I first sent away for there free trial of the life cleanse capsules and the free trial of the acai berry detox capsules.i have since recieved ( one bottle of the acai berry capsules) and (two bottles of the life cleanse capsules)without my consent to withdraw funds from my account the company seams to be trading under two names.1 being trading planet ltd the other being health science both with the same address . I have been charged for 4 lots of capsules each costing $142.53 au total cost $580.12 au the money from trading planet went to a uk account and the money to health science went to a singapore account. I hope you can help me with my problem. cheers clint . ps i have invoices from these companies if needed.
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October 31, 2009
dont want any more
my costomer no is 40107757
order no is 102-4226815
packing no1128.8
i odered thi product and they keep sending it out i cancelled it by phone and still it keeps comeing i want to cancell by this letter
thank u mrs j gordon
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October 29, 2009
Scam
This group are a bunch of scammers.
I tried to cancel via telephone whilst in the Uk and never could speak to a real person.
I have tried a number of times since and still no joy.
i have written a letter to ask for cancellation and still nothing.
my bank is aware but says it can take 90 days to rectify this situation.
Don't do it.
Does anyone have any other way to contact these people, i am desperate.
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October 28, 2009
Cannot Stop Getting Billed
Hi, I am having a similar experience it seems to many others. I signed up for the free trial, paying postage and then 2 weeks later $130AUS appears on my credit card.
In the Terms and and Conditions in this company's website it says if you DON'T call their Customer Service number before the 15 day trial is up you will start receiving shipments and being charged.
That's frustrating but I've been trying to call their Customer Service number for 2 days to cancel this mess.
Has anyone been able to contact them to cancel? Has anyone been able to get a refund? What can I do to get out of this? Any advice greatly appreciated!
Rachel
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jennifer.n
October 23, 2009
numbers to ring
if ringing from australia put 0011 in front of number to get through. from other conutries check u have the right international codes
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Margaret Fairbrother
October 22, 2009
only sent for free sample
I only sent for a free sample to try product and have been sent another delivery of Life Cleanse and my credit card has been debited for £79 plus £3.95 shipping and handling.
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