Do not purchase anything from Light in the Box. I ordered my daughter a size 2 mini dress. After paying a ridiculous amount for speedy delivery (speedy for them was 3 weeks) the dress arrived and it is a size 2 on the top and about a size 8 on the bottom. Instead of coming above her knee, it is down to her calf. Not to mention the quality is terrible and it looks nothing like the picture on the website. Everyone I showed it to could not believe it was the same dress in the online picture. I should have known better for shopping at an online site that does not allow returns. Of course the site indicates partial refunds but, they are telling me now they will not allow me to return it. I will complain to as many websites as I can warning people not to shop here. I don't even think Good Will would want this dress.

I ordered a phone almost a month ago and they sent me an email saying the phone i wanted was out of stock. well on the site it still doesn't say that the item is out of stock. i sent them an email telling them another item to send instead, but i never got a reply back. i have sent more emails, all with no response. my order status says processing, but it shouldn't take a month to process an order, ever. do not order anything from this site, don't let the fact that you can pay with pay pal fool you. they are very unprofessional and have terrible customer service, as in none. DO NOT BUY.