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February 5, 2008
Scam and rip off!
After having ordered Jeep Grand Cherokee Taillights in Nov.2007 I canceled the orders because first I picked the wrong model and then I picked the wrong year. Stupid off course, but you now, most likely solvable you would think. I have sent multiple e-mails to get information how to proceed and either have the tail lights of the right year shipped to my address or get my money back but... My money is in his pocket (almost 300 USD) and complete e-mail silence is apparently the strategy this guy follows.
By now I found out many more customers have been scammed by this company! Do not buy at this company... and help to get lightlens out of business!!
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October 30, 2007
Lightlens.com are thieves!
Lightlens.com - www.lightlens.com
I ordered some tail lights on October 6th. Paid $190.90 via debit card. The e-mail receipt which I printed out stated that most items are shipped within 3-4 business days.
A week and a half later, after not receiving any follow up e-mails (which you would normally receive with a tracking number, etc) and actually, since a week and a half later, my order should have already been delivered!
I looked on their website and saw that they do not have a phone number! The only way to check status of the order is via e-mail.
I immediately e-mailed them asking about order status. No response.
The next day, I e-mailed them again. I also did a search for them on the Better Business Bureau website and found that this company has an F grading and horrible complaints on Complaints.com
I am upset.
I e-mailed them again with no response.
BUYERS, BEWARE: DO NOT ORDER FROM THIS COMPANY! THEY WILL TAKE YOUR MONEY AND NOT SEND YOU THE MERCHANDISE.
AND YOU WON'T BE ABLE TO CALL THEM TO ASK ABOUT IT EITHER.
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