LIM BENG KEAT
5 LORONG TENANG 5,
TAMAN SRI TENANG,
14000 BUKIT MERTAJAM,
PENANG, MALAYSIA

February 19, 2009

Jetstar Customer Relation Manager,
Treminal 1, Singapore Changi airport
GPO Box 323,
Sinpapore 918144.

Dear sir,

Delay flight on booking of AWYSEA

I am writing in to complain of the flight from Darwin JQ61 that was suppose to depart at 1825hrs but was delay until 3 hours late. I reached changi airport past midnight. I was supposed to pick up by my friend in singapore & put a night before fly back the next day. Should the flight is on time then i should reached singapore by 9.00pm. As the flight was past midnight, my friend refused to pick me up and i was left to find hotel accommodation. On top of that i have to take the taxi that charged be levy & extra. This has caused unneccessary inconvenient. As this is my first time flying with jetstar, i experience inconvenient & have to pay for the expenses. As for airasia (malaysia low cost carrier) do compensate passenger of RM200/= for any delay that exceed 2 hours. As such i appreciate if you could look into it and feed back to me either by mail or email to [email protected] . Your attention be appreciate and give me confident for me to travel with Jetstar again.

Yours truly,
LIM BENG KEAT