A bad review for Limo Broker! Limo Broker Ltd are an unprofessional, uncommunicative company who do not know the meaning of the phrase “customer service”.
We booked and hired them for my sister’s hen night in Cambridge. I booked a black hummer with balloons, banners and champagne. I got a white stretch jeep with balloon, no banners or champagne. We paid for a return journey; however, the limo was doing another job in London in between our pick-up and collection later on. The limo got stuck in traffic in London (surprise!) and we ended up having to take taxis home at the end of the night (1.15am) because we had no idea when they would turn up. I wrote and posted a letter of complaint to their registered address, and tried various e-mail contact addresses, but have not yet received a meaningful response.
So as I said, this is a very bad review for Limo Broker! AVOID AT ALL COSTS unless you have money to burn, enjoy bad service and look forward to being let down on an important occasion, in which case they are just the company for you. (I even sent them a copy of this review before posting it, in a last-ditch attempt to resolve the issue – their on-going silence presumably means they agree with what I’ve said!)