My husband and I are on CPAP machines and after moving down from the northeast went to the doctors here in Anderson. We are supposed to get a new mask and filters automatically, and the proper scripts were written. Not knowing any of the medical supply companies, we took the doctor's office recommendations and went to Lincare. They told us it would be a couple weeks and then the account would be automatically set up and supplies shipped when due. What they didn't tell us was that they are NOT customer service oriented. They send in the paperwork to the doctor's office and if they get no response, they don't follow up; the customer be damned! I have been to the office 3 times trying to set up accounts and nothing has been done. What kind of company disregards the health of their customers? Why is this company still in business? Those needing medical supplies, take this heed: FIND ANOTHER COMPANY, THIS ONE IS HORRIBLE! Does anyone know of a good medical supply company that wants to be in business? I'm sick of fighting with them. They don't even have the common courtesy to return phone calls.