Contact person at Lincare Tracey Henderson. Service or Store location was Spartanburg SC, Hwy. 29, zip 29307.
Dr. Austin Mclehaney prescribed the use of CPAP with recorder in June-July. Used CPAP for 1 to 1.5 months. Dr. discontinued the use of the CPAP at this time. All equipment was returned to the Spartanburg location ~ July-September, 09. Account was settle. Paid $75.2 on 7-6-09. Received another bill $5.60 and paid it on 11-3-09. I didn't think I owed the last payment but paid it anyway. I continue to get bills, twice I contacted the billing office while at the Spartanburg site. The Spartanburg Lincare cust. rep. confirmed to the Lincare Columbia Rep on both occassions that nothing was due and all equipment had been returned. Each time the billing agent stated they would update records to discontinue billing stating their records indicated I was still using the equipment, no fufrther bills would be sent. I continued being billed. Replied last month in writing to the Lincare Columbia office reminding them of the info above. This month I received a bill stating - Dear Mr. Genobles we have contacted you on several occasions regarding your PAST DUE account. We need payment in full for the services received by you. If this is not paid within the next 10 days or suitable arrangements made, we may be forced to place your account with a collection agency for further action. Please contact our office TODAY at 888-461-3116 ext. 126 to take advantage of our credit card or check by phone services to resolve this account.
The office was closed today, left a phone message on the number above ext. 126 summarizing this info and that no payment would be made.
I have the account number when needed. My email is [email protected], phone 864-316-8200. I'm not sure what to do now. Please email me if I need to respond fufrther.