My wife and I both require CPAP machines, and receive automated shipping of supplies from Lincare. Last July we moved. Lincare was notified about our change of address. They are STILL shipping our CPAP supplies to the old address! I've called them for the 3rd time to change our shipping address. The funny (ha!) thing is that they changed our BILLING address immediately. They know how to bill us, but refuse to get the shipping address correct. The UPS tried to leave the box at the old place and almost got attacked by the person's dog. This is ridiculuous...

I am fed up with the poor service of this medical company. I have a condition that is life-threatening without the use of the breathing machine they provide, but even with calling and calling (at least 10 times) and driving over an hour to go and sit down with them and try to work out the issue which was causing them to provide such negligent customer service, I filled out the form they sent home with me (for the THIRD time) and that was two and a half months ago! Haven't heard hide nor hair from them since. I have no idea what to do. Where do I go for help and service?? Can anyone give me any advice about where I go from here? I am so frustrated and cannot use my machine without the proper service! I have gone without using it for almost 3 weeks now.

Hey fellow Lincare slaves.

I have a question for you-

Back in October when they were changing the payroll over and they did that cash advance thing and then took out payments from the next six paychecks, do you remember signing anything allowing them to do that?

In my state, it's illegal if there is no written agreement. I don't remember signing anything and neither does anyone in my office, so I'm just asking around.

Thanks.

This company to which I have absolutely not affiliation nor have a need for a c-pap breathing machine

Anyway this past week I have received 5 recorded telemarketer messages at 7:00 in the MORNING!

I called them and all they can say is that they don't use a telemarketing service, which is an out and out lie

I am really fed up with this malarkey and am researching at this time how I can get these ridiculous calls to stop

LINCARE PRACTICES UNSCRUPULOUS BUSINESS PRACTICES

This company store has changed so completely in the past 3 years i can barely recognize that it is the same company.
Once the people were friendly and Helpful. Now they are cautious and destructive of client services. I dealt with a manager named Larry. First when I arrived there with my broken Bi-Pap machine they were all too busy to properly check my machine for the type of problem I was having, so I was forced to leave it. Then several days later I received a call that it had to be sent out for a further check out and Larry could not quote a price but that to ship it they required me personally delivering payment to them in cash. No checks no credit card. And they could not put a quote on the repair and would not say where it was going. By that time I was recalling the price of this machine that Lincare charged to my Insurance co at the time I bought it ...over 5000 dollars. Sure I had problems with it in the past but the results were done efficiently and a solution was reached.
But Larry stated that if I did not come in when told to pay the money to ship it he could not store my machine..It had only been a day or two since the phone call he made to bring in the money. It was the tone of his voice when he told me He was not able to take the necessary steps to fix my machine . He was arrogant and condescending I told him to through the machine away, but I am sure they repaired it and put it into rental service at my expense