After doing some home research i had concluded that I have sleep apnea. So I finally got to the doctor and started the process of the sleep study and getting treatment. It was a nightmare!!! Im NOT JOKING!!

I had a large deductible on my insurance. So I tried to determin if my machine would be covered and found out that it should be covered and my deductible would be met because of other health issues I was getting checked out. SO it started with them. I was told I had to rent the machine for at least a few months per the insurance company rules so I did and I told them after that time to submit everything for purchase and that I will not rent after that time. They started fighting with me saying that my deductable had not been met and that I was going to have to start paying them. Several times I had to call and fight with them to submit the claim to the insurance company so they could get paid. Several calls were made to the insurance company too to make sure they got paid. Well my deductible was met and they did approve the claim and lincare got paid BUT !! They made assumptions about my insurance coverage and my medical history of which they had no access or knowledge of. They treated me like a third rate citizen and all I did was try to get them to understand that my insurance was going to pay!! THEY WILL NEVER SEE A PENNY FROM ME. I told my doctor about my bad experience with them.

Many of us needing this service may have slightley higher blood pressure. It would behove anyone to not do business with this company, they will anger you in unimaginable ways. Did I mention that they do not do what they say they will do?

DONE DONE DONE with "crapcare"

This is the 3rd time this co. has either forgotten to bring oxygen for my mother or an employee quits or was fired and their "orders" were miscommunicated. There is no excuse for this to happen. My mother is on liquid oxygen and they say they don't deliver on weekends due to no vessels to store in warehouse on weekends. My mother's doctor ordered her to have liquid oxygen and when "this " happens we have to hook her up on her concentrator that needs checked (lincare guy said he would next time he came.) Also she uses a bi pap machine and this has to be moved in order to use it next to her. This has really upset her and me. So what is the patient to do? This is how she lives and we don't take this lightly. Thank you for letting me complain.

Plan on changing co.s Tired of each delivery man saying and promising this won't happen again and then he quits or is fired. No more trust in Lincare's word.