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Janae c
August 9, 2010
Services
I reserved a White Limo for my wedding( August 7, 2010) 2 months before the date. Someone from Lincoln Limousine company called me 10:30 a.m. August 7th THE DAY OF MY WEDDING and told me they did not have any white limos and that I had to take black LIMO INSTEAD. I informed them that the limo was for a wedding the day I reserved the limo and I told them I will not except a black limo. The driver arrived 15 minutes late with BLODD SHOT RED EYES as if he was high or drunk. As soon as we got in the limo he wanted to payment I then informed he will be paid at the end of service he then continued to laugh at every word I said as if he was at a comedy show. I told him that I reserved the limo For 2 hrs (2:30-4:30) the driver was to take me to the Church which is 20 minutes away from where I live, then the driver was suppose to wait until the ceremony finished and drive the Wedding party to the Reception which is 4 Blocks away from the chruch. He argued with me for 40 minutes saying he was suppose to leave once he get to the church. I called the company and they told him that I was right, which didn't even matter because he wasted almost an hour of my reserved time arguing. Once that situation was partially fixed he then started to drive us to the church. Once he realized we were drinking wine(which we bought), soda's and water(which was provided) he started to hit the breaks and jerk the car as much as could which resulted in drinks being spilled and some wine ended up on one of my Bridesmaid's dress. We got to Church where everyone had been waiting for over an hour, he opened to door and started to laugh again without anything being said to him. Becasue he took up 1 hour of my reserved time i DID NOT and a limo for ME AND MY WEDDING party to ride in to my reception.I paid $180 for an argument(which was uncalled for), drinks spilled on my Bridesmaids and I had to get into my guest cars to get to my reception. I WILL NEVER EVER USE THIS COMPANY AGAIN THE DRIVERS ARE TOTALLY UNPROFESSIONAL!!! PLEASE DO NOT BE FOOLED BY THE PRICE OR HOW NICE THE EMPLOYEES SOUND ON THE PHONE!!!
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