FRAUD! I called to make reservations on May 20. 2009 for the Riverside Ramada in Casper, WY for June 16th. I was assured that that was done and $80.35 was debited from my account. I called to make sure and was told that a Laurie at the motel had confirmed it. I arrived in Casper on the 16th. THERE WAS NO RESERVATION. I paid $106.92 for a room which was billed to my account on June 19th. So I'm home trying to get things straightened out. The only people I can talk to are off shore. They say they can't put me through to a representative in the US. The individual I talked to told me that he called the motel and was told I wasn't charged. Then he told me IAN Travel Services had offered me $50 dollars but I have to use it through them. I ask you, WHY WOULD I WANT TO DO THAT? I want my $80.35 back plus the $106.92 I was out equalling $187.28. I don't seem to have any recourse. I've been scammed and I can't talk to anyone who will take responsibility.
I will be calling this state's attorney general and trying to get this outfit shut down. I don't have that kind of money to throw around and I don't need to travel for hours only to find out that I don't have a place to stay.