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Irina1234
August 23, 2010
RIP=OFF
lINGERIE DIVA is a rip-off company, I ordered to Canada less than 60$ not to pay customs duty and paid high shipping 23$, so looks like they included shipping into total for customs - as I am charged after all... Plus they did not send me 1 item, and when I try to call their customer service DURING OFIICE HOURS all they do - ask you to leave a message AS IF YOU ARE CALLING OFF OFFICE HOURS, promise to call your phone # back and nobody calls after... Dishonest Lingerie Diva in all matters, if you order from them - you sure will have problems with your order, do not order from them. You will be better treated if you order lingerie from china than by this company - virtual inventories. I wish I checked complaints on them before ordered, there are a few others complaining not only me, Lingerie Diva is a bad company, hey, they even do not wright your complete name on invoice ! And do not send you your staff too. And do not want to hear anything. Very dishonest company. If you read this complaint - stay away from this company.
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mountaingal33
July 29, 2010
Rip Off
I ordered an item from this company. When it arrived I tried it on to see if it fit, it did not. So I went to their website and printed a copy of their return form. (Hint #1 you have to search on their website for their return form. They don't include it in your shipment like every other company doing a reputable business out there). I filled out the form and sent the item in for exchange on another item. They sent it back to me stating they felt the item "had been worn". Well duh, you idiots how do you know if something fits or not if you don't try it on ?? And how do you "wear" something that doesn't fit you ?... just an excuse for them not to stand behind their own return policy. Their products are overpriced, the size chart on their website isn't even close to being accurate and oh, just try to call them. You will always get a voicemail asking for your number to call you back. Good luck with that...and good luck with them answering an email from you too.
My advise...stay away from this Rip Off company !
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