I ordered a month supply of the product on the 24th of June and I tried to track my order and neither of the 2 websites work that customer service sent to me and neither does the phone number to the company. I need some insite on these people because as of now it really looks like I have been scammed along with other people. If anyone knows anything about this company please respond to this post. If there are any representatives from ENR on here you can feel free to comment as well, I would prefer it be you that respond. This is what I was sent after I ordered:
Please keep a printed copy of this order for your records.
The bill will appear on your credit card as: ENR, LLC
Order ID : ENR-201006231615-433248
Order Date: 23 JUN 2010 16:15:44
Bill To Ship To
------- -------
Name : Timothy Pruitt Name : Timothy Pruitt
Address : 953 S Greer St Address : 953 S Greer St
City : Memphis City : Memphis
State : TN State : TN
Zip : 38111 Zip : 38111
Country : United States Country : United States
Email : [email protected] Phone : 901-336-1004 begin_of_the_skype_highlighting 901-336-1004 end_of_the_skype_highlighting
Shipping Method: Domestic - First Class (Residential)
Item Quantity Description Amount
---- -------- ----------- ------
Lipofuze_1 1 1 Bottle of Lipofuze 49.95
Subtotal 49.95
Tax Rate 0.00%
Tax 0.00
Shipping/Handling 7.99
Total $57.94
Return Policy
-------------
Every order of Lipofuze is backed by the World's Best, Lifetime,
Money Back Guarantee. We are so confident you will love Lipofuze, we
offer you a Lifetime Guarantee to try Lipofuze 100% Risk Free. If you
are not completely satisfied with the results you see, we will issue
you a full refund, minus S&H. To ensure we receive your return,
please obtain a tracking number from a reliable shipping company when
returning any products.
To qualify for a return, please return your ONE EMPTY BOTTLE after
using the entire contents as directed for 30 days. Any opened bottle
returned prior to 30 Days of the purchase date will not qualify for
the refund. You must include any additional bottles you ordered in
UNOPENED and RESALABLE condition to be issued a refund. Returned
orders with more than a single bottle opened will not qualify for a
refund. We cannot issue a refund if we receive any Lipofuze bottles
returned by a customer not meeting the criteria stated above. Also
understand if your return is missing any bottles you ordered, you
will not be eligible to receive a refund.Any Lipofuze bottles
returned to us that do not fit the criteria listed above for a refund
will be forfeited.
Lipofuze Support
Phone: (877) 641-9564 begin_of_the_skype_highlighting (877) 641-9564 end_of_the_skype_highlighting
Email: [email protected]
then I recieved this:
Dear Timothy Pruitt,
Your order ENR-201006231615-433248 has been processed and shipped by
Domestic - First Class.
Track my shipment
If the above link does not work you can also use the online trackers
at wwwMailInnovations.com or www.USPS.com.
Please Note: If your order is being shipping Internationally (outside
the U.S.) you may or may not receive updated tracking information.
International orders usually arrive within 2 week of the shipment
date. However due to some customs strictness it can take up to 4 weeks
to arrive.
Item Quantity Description Amount
---- -------- ----------- ------
Lipofuze_1 1 1 Bottle of Lipofuze 49.95
Subtotal 49.95
Tax Rate 0.00%
Tax 0.00
Shipping/Handling 7.99
Total $57.94
Return Policy:
Thank you for your business!
ENR
Customer Service: [email protected]
Phone: (877) 641-9564 begin_of_the_skype_highlighting (877) 641-9564
after receiving these emails I tried to call again and once again the same this happened, can I get some advice on getting my product or my money back please?!