LIRR

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Services

Contact Information
Oyster Bay, New York, United States

LIRR Reviews

Anonymous 1978 February 8, 2011

Horrible service

This is very upsetting - I moved out east to Long Island from Queens NY and my experience riding the LIRR in just a little over month is really disheartening. Every week there are at least 2 incidents of train "derails" or "technical problems" or "frozen tracks" or whatever they come up with next - that delays my commute home from Manhattan after a very long day at work! The cost of transportation is really high - over $250 a month for both my husband and for myself- tgats over $500 not to mention the fact that you still have to pay gor subway transportation if you dont work in Penn station. This is a pretty significant cost - one you would expect is high enough that they can at least provide good, reliable service at least for the majority of the month! It's not just the delay that upsets me but it's the fact that the poor LIRR system is what is keeping me away from my son. It's the difference in seeing him for those 40 mins a day before he goes to sleep vs not seeing for another 24 hours. There has to be some grounds for a lawsuit here- I'm certain I'm not alone - it's just that we all keep quiet an things continue as they are. I'm not keeping quiet.

J Bee October 7, 2010

LIRR

No clerks, but two machines on platform of Broadway stop. Both faulty. For weeks on end. One doesn't collect my five dollar bills, nor does it recognize my (or my friend's) credit cards (while machines at other stations have taken same five dollar bills and accepted credit cards). The other, the touch screen doesn't work AT ALL and on the keypad, only the number 4 works. Again, weeks on end. Have missed important appointments thinking this would be fixed. And if one boards the train sans tocket and with the excuse that machines don't work, you are told to write a letter and charged a step-up fee (I paid $12 for a normally $5.75 trip, as it was an emergency).
They have people who come to collect the dough. Why not have same people make sure machines work properly, in every way? One week, ok. Two weeks is dubious. Three weeks in a row or more with the same issues and it's irresponsible, cynical, careless.
Again, I've missed important appointments because of this issue.
Folks, DO NOT DEPEND ON LIRR MACHINES.
In addition, trains have been extremely filthy as late (and I know I'm not the only to have made this complaint, as I just perused their website), which then raises concerns with regard to bedbugs and the like.
I'm not a 'letter writer' (clearly; I don't believe they ever make a difference when it comes to how corporations work), but this is ridiculous. They want our money, they should at least come through with a modicum of consistency with regard to what they purport to offer us.