Authorized an initial charge of $1.95 on 11/19/08. During this process tried to escape but the only way to exit is to accept terms in order to exit the loop. This action was report to Wells Fargo and they declined any further investigation as they disregard the fact that you are caught in a loop. Each time I have called the following number 1-866-526-5334 --- I am on hold for periods of over 45 minutes and no one answers. Wells Fargo was able to get Janet on the phone but when you go to the internet to try and resolve issue, the following site comes up as a scam: [email protected] --- this is a deceptive scam and the amount of $58.61 should be refunded as this service was never accessed and was charged without approval. If you don't ever access something no charges should be allowed by this scam. My cancellation # is 106272 and I want an immediate refund.
Weslynne Heppner
[email protected]