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Janet Diller
December 28, 2010
receive books not ordered
This is the third time I have received books from this company in the last two months. I have not opened them or disturbed the envelope on the package and have been able to return without cost to me personnally but it costs the postal system to send back as long as it is not opened or disturbed. In reality it does cost us all as tax payers in the end. I feel if this is an ongoing thing with this company and complaints are filed this company should be put out of business for the sake of the American public. Any one receiving books that they didn't order should not feel that they should pay for this inconvienence to them and the postal service. I too, have tried to contact this company several times and only get machines, no human answers. That only shows the public what spineless wonders run this disgrace of a business. I have no way of cancelling the membership that I foolishly started over ten years ago.
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NatE33
September 24, 2009
Scam
I also got a letter in the mail stating that I ordered books from them on August 13th, 2008 which I never did, besides I hate reading books unless it is my text books for school in which my school provide online. They also said that I made a 2 year deal. So help me god I have no idea what these people are talking about. This is a scam!! I try calling this company- Literary Guild Select but they have no phone number listed online. They cannot even provide the name of the books that was ordered by me in 2008. Who Can I talk to in order to clarify this problem?
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Katina
May 21, 2009
Will not give me a contact number to speak with someone via phone.
Please have someone from Doubeday Entertiainment LLC or Litrary Guild Select call me at 615-533-6144 or email me a number I can reach customer service. PLEASE!!!
Thankis,
Katina
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Judy Cox
February 12, 2009
Recieving books not ordered
This is the 2nd set of books I recieved that I never ordered. I sent the last one back was told I had to pay for the postage to return them. It cost over $5 to mail them back.
I dont like either of the books nor would I read them even if they were "free". I want to know how to get them to stop sending unsoliciated books? I send the notices back saying I dont want what they are selling for that month in plenty of time but now today here is another set of books.
The back of the receipt says to return product return the invoice with the package & have "your local post office help apply the correct postage"? What`s that even if the box isnt opened? I will just cancel the membership as a last resort as their service is so poor. Judy Cox
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October 6, 2008
receiving books (6) that I DID NOT ORDER
I have received 6 books that I did not order over the past week and a half I want it to STOP!!!
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October 6, 2008
receiving books (6) that I DID NOT ORDER
I have received 6 books that I did not order over the past week and a half I want it to STOP!!!
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October 6, 2008
received books not ordered by me
Someone is using my address and phone # to request goods & services that I never requested. I do not order anything by computer.
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July 7, 2008
Wrong name spell
I have been receiving books from this company with my "mothers" name on them, her name is spelled wrong, for the past year. I have been getting letters in the mail that read she owed X amount of money and when I moved some how this followed me to my new address 1200 miles away. I just sent them a nice little e-mail reading that I will be taking legal action if her name is not removed from their mailing list. I just received a box in the mail with books in for the first time and I also got a letter reading that her account has been sent an collection agency. I hope my letter helps get her name removed from their list.
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May 27, 2008
BUSINESS PRACTICE
I got a box in my mail box. It was a box of books that I never ordered, I never interested.
This company sent me a junk mail several weeks ago for free offering membership which I treated it as junk mail. They now just sent me the books without invitation.
I went on to BBS PA website and found there were almost 1000 compaints filed against this company.
This is bad business.
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March 6, 2008
Unreceived books!
Have had stolen identity and hospitalization -incapacitated and claimed bankruptcy the "Literary Guild Select "book club has sent my bill to collection and the books were returned un-opened by post office for failure to pick them up due to incapacity and hospitalization at time of shipping so I feel that I'm not liable to contract of amounts owed for services that were not fully received!!
Po Box 40026,
Spokane, Wa 99220.
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