Litton Loan Servicing

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Category: Business & Finances

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United States

Litton Loan Servicing Reviews

Keff October 15, 2010
Tried to take our property
I am so upset after reading these complaints. It brings back the nightmare we went through trying to get a loan modification. They deliberately tried to foreclose on us after we followed their steps they denied us.

After over 20 calls they told me they didn't know why the rep denied us and that it was their fault. They wanted me to start all over again. We denied that knowing they could not be trusted and had to come up with almost $4, 000 to keep our home.

No restitutions made even after I sent a letter to them.
David October 10, 2010
Destroyed my credit score
I entered the loan modification program in January 2010 and followed all Litton's instructions to the letter. Unfortunately their instructions changed every couple weeks and I got conflicting information from each representative.

After opting out of the modification program at month 4, it took 3 additional months and over 10 phone calls and letters to get a correct accounting on my account. My loan was current when I entered the modification program and I made all my trial period payments on time but Litton still reported me 5 months late to all 3 credit bureaus in spite of their promise to report the loan as current with the added comment that I was paying under a partial payment agreement.

They have caused me severe financial harm and dishonored their stated agreement.
Fam G September 27, 2010
Scam
I am currently a victim of Litton Loan Service, you know the collective of Texan Pride scum led by Larry Litton. May he someday hang from the highest tree. I have made two attempts to modify my loan jumping through numerous hoops and adapting to the rules as people like Brenda Garza in the executive resolution dept. change them on a daily basis.

Not only was Brenda Garza changing the rules daily but also a skidmark named Jorge in the underwriting dept doing the same. I am currently in court surrendering my house because of Larry and his shitbags from

Texas are gaining real estate in better places than Texas.

Now the suprise, Litton Loan is not reporting to the IRS the interest that I have paid. I have now called the Texans twice and gotten two different stories (Reminds me of the Bush Years). One more call tomorrow, then a call to the IRS and the state attorney generals office.

I will have the last laugh... The house is in need of repair, thats why I requested a modification. Imagine what condition it will be in after a cold winter with no heat and no care. Congrats Larry your doing a *** of a job! May you and all you employees suffer a personal hardship! Hopefully a painfull non curable health condition!
James September 22, 2010
Bunch of jerks
I am currently going through a loan modification process and I already did have a loan modification from them in the past. They resinded their modification and started charging me 100 more a month on my mortgage.I have tried and tried to get them to take care of this but they keep on turning me down. I am about to loose my home because of this too.I am so upset with the way that they are treating me. If they just got millions of dollars from the US Govt to do loan modification then why not do mine. I am a poor disabled man and I live from month to month on a small disibiltiy check.
Sandeelite July 9, 2010
A scam company that should not be in business
I decided to make my principle and interest payments only per my contract that was bought by Litton Loan Servicing and pay my taxes and insurance directly. A Litton agent stated to me that was agreeable and that is what I began to do.

For four months, Litton has been calling and now says that I am in default and it is more convenient for them to pay the insurance and taxes. They are charging late fees on the escrow and reporting me late on my credit report that has now ruined my credit. A scam company that should not be in business.
IngJ52 June 21, 2010
They keep ignoring me
I just want the lowest percentage rate possible for my mortgage. Litton won't respond to me. They are in my opinion, avoiding me. I have a second loan that has been lowered 3 months ago. I've filled out TWO hardship letters and still no response. I've been layed off of work for 6 months and my finances have been depleted significantly. I don't understand why I cant get it lowered. There are like a hundred programs and modifications out there now and I cant believe I dont qualify for at least one of them. I have my house on a quick sale and I cant believe that they would chance selling it in these times and risk losing money as opposed to lowering my rate and never hearing a complaint from me again while I would continue making my payments. I AM VERY DISPLEASED AND WISH I HAD ANOTHER MORTGAGE COMPANY LIKE HSBC or something.
Philip June 15, 2010
Fraud
I send all of the paperwork in and sometimes more then twice OR MORE. On May the 17th 2010. I was asked to decide if I wanted to stay with the Custom Plan Modification or go with the Hamp Modification Plan. I asked them what the Hamp Plan was. It was stated to me I would have to start over.

I stated to litton I could not go through this again. The stress for a $1000.00 dollars a years was not what I wanted to do. He stated I needed to send it in.

I asked for the fax number. I faxed it in on May the 17th, not knowing he was going to be off and would not return my call in 24 hours in which he asking services stated. Check my phone and cell records I called.

I am the mother of two boys one getting ready to be 14 and the other 8 with hearing loss. I know who he work for, but is Litton just that mean and money means more then the people they stated they wanted to help. Well, if that is the case, after the president put the money out there for them to use for the homeowners loan modification, then they are committing Freud and need to go to jail.
NicK72 June 14, 2010
Bad service
To any and all people who have had the displeasure of working with Litton Loan.We as consumers need to file a class action suit against Litton Loan

Service. Contact Washington. There was an article written by the LA Times from someone in Washington that you could call to get a Lender possibly investigated. I am going to investigate and than I will post the number if I am able to get. All of our stories are somewhat the same and the bottom line is litton does not try to save the homeowner. They would rather take the home and leave it empty than work with the borrower.
Eric June 11, 2010
Liars
These loan modifications take longer than the 3 month trial period a lot of times because there are just too many to handle! I don’t know anything about collections or the way they handle the payments but I know our department is working hard to get these mods complete!"

Litton Loan Employee #2:"Also, a lot of these bad ratings are unfounded. For instance, the BBB claims that there are all these unanswered, unresolved complaints. This is just not true, because when I worked there, I was the one who answered EVERY SINGLE BBB COMPLAINT LETTER. And my numbers were fantastic... used to work for Litton, and it is a good company, run by good, honest, hardworking people. I used to read complaint letters from mortgagors all the time, and 99% of the time, their complaints were unfounded...If you signed up for an interest-only loan or an ARM loan, and your payments go up, it’s YOUR OWN FAULT...This is all bullcrap. Litton is one of the highest rated loan servicing companies in the country. Every late charge, inspection fee, interest rate increase, etc. that people are charged is WRITTEN IN THE ORIGINAL LOAN DOCUMENTS. Most people are just too stupid to read their loan note."

American people, Litton says you’re not only stupid, you are all lying and they are better than you! You heard it right here!

Tell me, Litton employees posting here, do they also instruct you to

intentionally manufacture defaults so you can foreclose on homes? Is that also part of your training? Do you write in a clause that gives you power to fabricate defaults so you can initiate foreclosure proceedings? Funny, I don't see that in my loan docs.

I was NOT behind on my payments when I called to make a payment, which is only a few hundred dollars a month and you told me I needed SEVERAL THOUSAND DOLLARS to make my loan current, and WOULD NOT TELL ME WHAT MADE UP THAT AMOUNT! And that was just your latest stunt.

I HAVE A RIGHT TO ANY AND ALL INFORMATION REGARDING MY ACCOUNT!!

After I got an attorney involved, suddenly that supposed several thousand turned into a few hundred, wow, funny how that works, eh? And I am one of THOUSANDS you jack with daily, but unlucky for you, I have the resources to fight!!!

So don’t you come on here telling us what saints you all are and how hard and honestly you work. Your company is corrupt and criminal beyond belief. We are on to you.

How many people have you needlessly foreclosed on because they did not have the resources, knowledge, or energy to fight you?

How many people do you screw with on a monthly basis, adding unnecessary fees to their accounts who don’t have the tools to put a stop to your games?

Oh, and I am not stopping with just the attorney. No way. If I have to take it to the streets and the press, I will. You are not just screwing with my home – as well as thousands of others’ homes – YOU ARE SCREWING WITH MY LIFE, AND I WILL NOT PUT UP WITH IT!!!

Litton employees responsible for such antics, I hope you all end up right next to Madoff.

I know you aren’t all like that – such as the woman who dared speak out about how the company was treating borrowers and was promptly fired. I

wonder where she is now? But to those who are….the clock is ticking on you. Your time is running out.

I am so going to enjoy watching you twist in the wind before you finally get your come-uppance. It’s about time to pay the piper.
zephram April 27, 2010
loan modification program
Litton Loan modification program is a scam. Not sure how to prove it but maybe someone out there can.

First of all, I am making my payments, but my income was cut in Half late 2008. When Obama's plan came out for those of us who are making our payments, I applied...sometime in April of 2009. I wrote a hardship letter telling them I am making payments out of savings and explaining why I am applying.

Litton said they had a better program and did not want to use the government one...First Red Flag

They put us on a trial modification saving about $300 a month. Not much, but something. Every month they asked for paperwork. The same paperwork I already gave them. Every week I get a phone call saying I am late. I call and they say, no you are not late. This goes on for a YEAR! These past few months, they asked for bank statements, updated income statements, etc...same stuff. Not even new dates...just the same stuff!!!

Every week for the past several months, I get a call, asking for more paperwork...then another saying I am late. I call them, every week and they say verbally, that they have everything and I am not late.

The I get a call explaining that I have been denied because I have enough in savings to make two payments, but they will consider me on another program...many calls later...in which NO ONE knows what they are doing and I get conflicting information every call, they say I am denied...an get this...

I owe the difference in what I would have paid betwen the trial modication and the original loan...for the entire year. And get this...you are two months behind maybe you should short sell your house!!!

Sounds crazy, but I am not kidding. I have a friend who I mentioned this to. Later we found out he is also on litton and applied about the same time I did. He gave me the EXACT scenario...but he now owes $9000 - instantly...remember he too was current one day and owed this the next day. They are threatening to foreclose, Although he did rything they asked.

Is there something wrong here?

Any lawyers out there?

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