I have tried to no avail to get finalized paperwork for the loan modification they assured me I was eligible for and then they went on about what a great change it would be for me. I sent in everything, full of HOPE, of course, I have the same experience as countless others. They deny they have docs, request things not required in the original package, deny they got that, agree they have all they need, but will not give me the approval as it is supposedly "being reviewed" etc... they take up the entire 90 days this way and never give you an answer until of course, they get you so far down in the hole that if it is NOT approved they then just foreclose on your house. They are crooked. Or incompetent. OR BOTH.

One department circumvents the homeowner from talking to the loss mitigation folks, it is one big game to them. They make it up as they go and then flag your file for whatever nonsense they can invent is NOW missing. I am so sick of their runaround. And if they really are so overwhelmed with doing these modifications as they agreed to do, fine, then let's take a chapter out of microsoft and break it down into more manageable parts, they are too big to handle the homeowner account in a reasonable or timely way? They have too many homeowners in need of modifications? Well then lets just part it out to companies that ARE managing to modifying mortgages, if they can't. It is absurd that so many homeowners should be left holding the bag, when there are solutions and Litton just sits back and lets time pass and then denies the modification because they were too incompetent to actually process it.

We qualified for "Making Home Affordable" modification 4/2009, signed our trial paperwork 5/2009 and completed our trial period June, July, & August 2009.

Our document finalizing the terms of 4.56% interest with a monthly payment of $1701.82 begins September 1st 2009 has never been received. Donna Lane confirmed we should receive the final document to finalize the modification any day since August 4th, 2009. It was explained we need to wait, as the department is backed up, but our new modification terms will still begin in September.

We have requested assistance since August to receive the final document and have been run in circles faxing the same information time and time again with no documents ever being received. We have been in financial stress since January 2009 and can not wait any longer for Litton Loan to full-fill it's obligation! They are absolutely nothing more than crooks!!!

Our loan was sold without us knowing back in June, 2008. We found out our loan had been sold when we got a foreclosure letter on our door from a company (Litton Loan Servicing) we didn't even know we were affiliated with. I called Litton Loan to let them know that there was a mistake, and that our lender was Aveleo. They told us that Aveleo sold our loan June of 2008, and we own them the money. I let them know that neither Aveleo nor Litton contacted us to let us know that our loan had been sold, and that we have on-line banking and Aveleo has been cashing the checks we have been sending, so they needed to contact them and get their money... They got their money from Aveleo, and we started a repayment plan for one payment we did miss, due to my husband losing hours around the time of the writers strike. We signed the agreement, we paid, they cashed our check, and two weeks later I got a call saying that we were in default. I told the representative that we had just signed a repayment plan and I have the receipt form their company that indicates they cashed our check in my hand. She then told me that they voided the repayment plan... I said, "Why? You got the money on time, you cashed my check! The representative acted taken back by it all and said she didn't know why... She then offered another repayment plan. I said, "Well who is to say this wont happen again? Especially since you have no idea why it was voided to begin with? Am I to cross my fingers in the hopes it wont happen again?" She said Yes! I almost died... I said well what choice do I have. I signed it, I paid, they cashed our check, and two weeks later I got another call from them informing me that it had been voided AGAIN!!! I was so so upset! I told her that she needed to find out why this kept happening. She put me on hold for 20 minutes and comes back to tell me that it was voided because we over paid... I informed her that I specifically asked if it would be a problem id I made higher payment, the representative at the time said it would be fine. The women said she was sorry that I was misinformed, and asked if I would you like another repayment plan? I said send it out! She did, and as I looked over the new agreement I noticed that even though they voided our previous two plans, due to them misinforming us, they took all the money we over paid and put it towards FEES they charged us! I told the women that I would pay them $1000.00 seeing how I over paid them by $600.00 over the last two repayment plans. They said they wouldn't accept that. I then said I wanted to apply for a Loan Modification. She said we have to show financial hardship. Shortly after my husband left his second job, at which point we applied for the loan modification. We ended up applying 10 times due to them saying they didn't get our papers, or their system changed, or they made changes within their modification plan, etc... We even hired a company to help us, and still had no success. It has been seven months since we originally applied for the Loan Modification, and we just got a "Trial Modification offer" on Monday, August 10, 2009. In that offer I found that they had been charging us for Homeowners Insurance. We have always paid our own! It's never been part of our mortgage payment! We told them this and they hung up or got disconnected once, he called back and they said that this is the only offer we are getting, and wouldn't even acknowledge the fact they had been charging us for a service we already had! Also the new Modification payment was now going to be a $150 more a month than our original payment! They also informed us that even if we paid them on time for the three-month trial, they aren't promising a loan modification to us.

I said well, considering you wont deduct the Homeowners Insurance, and have raised our payment we aren't going to accept this offer. I then asked her for other options we had... She said a short sale. But now since they waited so long too

give us the offer, we only have until Sept 14th to try and find a buyer that will offer an amount Litton will accept. So we all know thats not going to happen. We can't afford to fight them. So we are walking away. We have been here six years and never had a problem until Litton bought our loan...

We have also requested information regarding charges, they either say they can't send

it, or they say they will and we never get it... It truly has been a nightmare. We have done everything they have asked, and they have not helped us, they wont give us a breakdown of or loan and charges that they have been tacking on, and now that we see they have been charging us for Homeowners Insurance when we pay ourselves, we know that they are adding fraudulent fees to our account.

After almost a year of trying to get my Loan modified I just found out today that we make enough money to cover all our monthly expenses; so Litton Loan tells us. Well I was laid off from work last August 08 and my husband is not working full time due to work slowing down. I have submitted to Litton loan our information numerous times starting in August 2008. Finally in March I was told that we were being considered for a loan modification because we still had income. I don't know who does their calculations (it must be a monkey) because from what I come up with for our income and debt to ratio does not even meet our expenses for the month. Their Forclosure department kept reassuring us that we would not be kicked out of our home and that they would have a modification proposal for us in July 2009. Yeah, well we got our modification all right, we have til August 3 to find another place to live because the house is being up for sale. I cannot believe these people and how they had us believing everything was going to be ok. Oh! and not to mention an idiot at litton loan by the name of kevin; after telling me the modification was denied, wanted to know if we could give them any money towards the balance owed. I told him; your telling me we need to move out and you want me to give you whatever money we have? Are we supposed to give whatever money we have and live under a tree? Any money we have we need it to find someplace to live we have not one to turn to. I hope they have fun with this house sitting on the market for the next year along with the other 46 houses in this neighborhood that are just sitting there not being sold. I didn't know anything about home buying when we purchased this home through CENTEX HOMES and they took advantage of us and alot of other people like us that were not savy in knowing what they were signing. But never the less SHAME ON CENTEX for being so unscrupulous. I refuse to give Litton loan any money because we are upside down about $280, 000 and we have a 7.125% adjustable in 2010 and 12% fixed on the second and not to mention the BALLOON PAYMENTS at the end of the 30 years on both loans that equal to the amount we purchased the home for! $505, 000 (WOW! what a deal) according to CENTEX convincing us at the time, that We would be able to refinance, yeah right... and get rid of the mess they created with a new loan.
AND THEIR HOMES ARE SHODDY! THE FLOORS SQUEAK UPSTAIRS, NOT TO MENTION YOU HEAR EVERYONE WALKING CLEARLY UPSTAIRS WHEN YOUR DOWNSTAIRS, AND WHEN YOU FLUSH THE TOILETS YOU HEAR THE WATER RUSHING THROUGH THE PIPES FROM UPSTAIRS WHEN YOUR DOWNSTAIRS, CABINETS ARE CHEAP, WALLS ARE THIN!! YOU CAN HEAR WHEN PEOPLE ARE USING THE BATHROOM, AND I CAN HEAR THE BIRDS CHURPING THROUGH THE KITCHEN WALL OUTSIDE CLEAR, GRANITE COUNTER TOPS ARE REMNANTS AND DULL. I'M JUST SORRY I WASTED MY TIME TRYING TO MODIFY WITH LITTON LOAN BECAUSE I HATE LIARS! I'M DONE!!!

Litton Loan Servicing is bar none the worst mortgage lender out there.

I URGE everyone to send an email to Lisa Vercher at Texas Mortgage Bankers Asso. [email protected] and Shannon McKinley [email protected]

Larry B. Litton Jr. is a board of director. TMBA needs to know that a member of their board is fraudulent. Then call the Texas Attorney General's office. Then call the FBI in Houston. I am serious - this is the only way we can stop the predatory loan practices of Litton Loans.