Litton Loan Servicing

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Category: Business & Finances

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United States

Litton Loan Servicing Reviews

September 19, 2008
Fraud and cheating
I believe that I too have been ripped off by Litton Loan Servicing.

I tried to enter into a Loan Modification in Feb 2008 and although they promised it would only take 3-4 months to do by the end of June 2008 they had barely started and had my home of 8 years scheduled for foreclosure at the end of July 2008. Their "representative" said that if I entered into a forbearance agreement and paid them the $5000.00 "downpayment" they would require as part of the Loan Modification "ahead of time" and agree to a new payment plan they would hold off on the foreclosure.

I had this in writing and I advised them again, in writing, that I had to borrow this money from a family friend and that we were trusting them with our money and home and would only do so relying on their promise of a loan modification.

We entered into this agreement and paid them the "down payment" and one of the revised payments only to then be told by them IN WRITING that we were not eligible for a Loan Modification BECAUSE we were in a payment arrangement! Yes, because we did what they asked us to we were no longer eligible for a loan modification. How is THAT for setting up one of your customers for failure? Sounds like possible FRAUD to me.

When I complained that it sounded like fraud I got an email a week later saying their "legal department" was going to allow them to proceed and that it would take 45 days to process. But less than 1 week later I was told that I could not get a loan modification because there is equity in my home so I am supposed to refinance elsewhere.

There IS NO EQUITY in the home (especially when considering sales costs), and even if there was, who would refinance someone who is in the process of foreclosure?!!!

Today I saw an attorney who claimed that it is not financially worth it for one person to fight this type of issue, and sometimes attorney fees are NOT able to be claimed from the losing party. But if I were to find others in the same (or similar) situation he may be able to do something.

So, I am actively looking for people who have been ripped off by Litton who also have hard documentation (emails, letters, check stubs, etc). I want to find as many people as possible. If we were to all band together and hit this pitiful excuse for a business with several similar lawsuits that may become several different class action suits, we may be able to win... and hopefully put them out of the business they appear to be in (that is, screwing people out of their homes).

So, if anyone is interested in getting together and teaming up against Litton Loans, PLEASE gather up ALL of your records and contact me. Please DO NOT send anything to me at this point, just gather your records and send an email to me at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it I will need you to include your reply email address and a brief explanation of what you believe they did to you. Also, you will need to include in the subject line "LITTON RIPOFF" or something similar so that I won't treat the email as spam and accidentally (or on purpose!) delete it.

I was advised that we generally have 2 - 3 years to file, but I doubt if any of us want to wait that long, nor did we all get ripped off on the same day. I'd like to try to get enough people and HARD EVIDENCE by Spring 2009. We can then meet online and decide on attorneys, etc. I hope we can get this to work and hit this company where they hit us... in the pocketbook.
September 19, 2008
Terrible customer service
I've went through a divorce and a job change, so I couldn't make payments on myhouse. I want to do a short sale or a deed in-lieu. I called Litton several times and talked with a person on the phone who said nothing like that was being done, I've faxed all the short-sale info, I've called my specific agent several times, and now they sent a letter saying I've done nothing. I cant get anyone to answer my calls, write me, acknowledge my fax--Nothing! I'm trying to sell the house, but how can I without them acknowledging the fax of the short-sale. They've got to "ok" it. Its just frustrating and I don't know what else to do.
August 29, 2008
Charging me for insurance and tax which I already have
I recieved a letter from Litton Loan stating they charged my account with $6, 535.27 for insurance which I already have. My agent has tried every way he can to send them the proof of policy and he gets no response, this has gone on for approx. 6 months.
Then on my statement I see that Litton Loan charged my account with another $809.09 to pay my property tax, which I already paid.
I have called, faxed, emailed, left messages to get a person to look into this situation for me and no response what so ever.
I want them to deduct the charges they have made against my account and send me proof that they have done so.
July 15, 2008
Release 2nd nortgage
I have 6 week trying to contact someone in Litton charge off department for negotiate the release of 2nd mortgage and nobody even answer the phone. This is insane. I have the trustee's sale soon.
June 19, 2008
Awful company
We never go past the grace period for payment. We pay through the Companies Website so I do sweat it. This Company starts calling my home on the 2nd of every month. They call on average 4 to 6 times daily (including Sundays which is illegal.) I can't wait until my 5 year prepayment penalty is expired (6 months from now) so I can re-finance and get rid of these A** Wh***s !!!
June 10, 2008
Predatory lending practices
My problems and issues with Litton Loan servicing are more than than the space provided could ever allow. Litton Loan Servicing has shown to be the premier predatory lender in the country and I only wish I had an option to whom my original mortgage was sold to. Litton owns 80% of a loan my wife and I share. Our payment is now over 1200.00 monthly on an original amount of 687.09. 1200.00 for a 104000 loan is nothing short of predatory. I began speaking with Litton about a possible modification of our loan because we had never been late on the initial amount and were horribly misinformed about the details of our loan agreement, lesson learned. We found out that we had an adjustable rate mortgage of this fashion the month it was set to increase. Once we saw the increasing amount, we contacted Litton to inquire about options to ensure that the loan remained in good standing. In December of 2007 we faxed in all of the required documents to Litton Loan Service's "Loss Mitigation Department" for review.

As of today, June 10th, 2008 we have not heard a resolution. In February we signed on to a repayment program and I believe because we have paid them 1200 a month, it's their plan to never consider the initial adjustment we were told about. When we faxed the information in, we were told that there is no one we could speak with, no one who could contact us, and not even someone who could verify receipt of the fax. Call after call to check has gone unconfirmed and the only information that we are given is that the modification is "pending". 7 months to review a document is extreme but what is more bizzare is that there isn't a way to speak with someone regarding your loan, your financial future or a way to possible resolve the matter. This experience has simply been a nightmare, we are paying to have someone rent our home right now to the tune of almost 300.00 a month. All of this has been explained to Litton Loan Servicing and those who are apparently sitting on the solution appear to be unreachable, ghosts or non existent.

I hope and pray that I someday receive a class action lawsuit regarding the likes of this predatory lending. I pray that someway the actions of this company are brought to the attention of those who see the negative impact Litton Loan Servicing is continually having on the economy as a whole.

To have predatory lending is one thing, to force someone to remain in a position that is predatory is worse in my opinion. When someone can't receive correspondence about something this vital to the lives of their families, well that's just downright criminal and unlawful.
May 23, 2008
They have ruined my credit
Litton Loan is the most devious company I have ever dealt with. In a repayment plan that we paid on time and paid off early they reported us as late to the credit boroughs every month. In a cleverly written line that we questioned at the beginning and were told would not affect us, they now claim it is their duty to report this inaccurate information that shows us being late seven months in a row. They will do anything including lying and deceiving their customers if it can profit them.

They have now ruined my credit, and no one their is honourable enough to care!
October 19, 2007
Predatory lending practices
Litton Loan Servicing - www.littonloan.com

I have dealt with this company since early o2. This is the most unprofessional company i have dealt with. They misapply payments or don't post at all. Charge for forced placement insurance every time you turn around. Then when you show you already have insurance they only refund half of what they charged you claiming there was a lapse in coverage. No matter how much money you give them they find a way to charge late fees or put money in escrow that messes with your monthly payment amount causing even more fees. I know i'm about sick of it and had about all I can take of there BS. I am in the process of trying to jump onboard the class action suit already pending against them. If i cannot do that i am retaining an attorney on my own. This company has tried to foreclose twice. I am at the point of just selling my home to get the hell away from them!!!
April 17, 2007
Predatory loan practices
(1) Litton added additional charges on to our account after our agreed to loan modification... to this date they have refused to remove the illegal charges.

(2) Even though we paid for our own insurance Litton added insurance to our account costing three times the normal premium charged by our insurance company... they finally removed bogus insurance charges when they found out we were part of a class action suit against them for their predatory lending practices.

(3) They called us recently to say we had not made the most recent mortgage payment... WRONG... when I called them back after checking with the post office*, they were suddenly able to find the check. They said because they received it on a Friday, it could not be processed until the next week... WRONG AGAIN... the check was received at 6:24AM on Friday. They had all day Friday to process the check.

(4) When they call, many of their agents tend to be very unprofessional and abusive.

*Because of Litton's past behavior, I send our payments via registered mail. That way they have to sign for the payments. I also photocopy the checks before sending them. I am doing such to protect ourselves with a complete paper trail.

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