This bank has no customer service and your account can be blocked any time. My account was blocked and it took me 5 days just to know the reason, and the reason was that the head office did not recieve my identity documents from the branch. While in the mean time i was usung my debit card, making online transactions and recieving ans sending money. and One day i ordered Pizza and when i tried to pay for that my account was locked.

It took 5 days just to know the reason. and every one says visit the branch. and when i visit the branch they started asking stupid questions, who opened your account. how she looked alike. those idiots event donot have a record that who opened my account.

This is a real s**t. my 2 bills were bounced, my salary was refused and i was on road in no time... S**t banking.

I've been given a £26 bank charge for being 29p overdrawn. It was my fault completely, what I'm annoyed about is being told by the ignorant operator that I will not be able to open an acount at another bank and leave LLOYDS as apparently I have a bad credit rating as I'm 26 p overdrawn. The reason for being overdrawn is that (my fault) I forgot that the interest comes out at the end of the month and I foolishly used my card.

My wife has had a current account with Lloyds TSB for a number of years, while I have banked with Royal Bank Of Scotland for well over a decade. When we got married (recently) we decided to consolidate to a single current account and ended up opting for Lloyds TSB (the wife won that debate). We went and set everything up with Lloyds in person, signed all the forms, produced all the necessary ID etc. but a few days later when (via Lloyds phone banking, which I had set up at the branch) I tried to move a large amount from the low interest Lloyds current account into a high interest online savings account that we have, I was met with complete resistence and rudeness. The person I spoke to would not explain why they wouldnt move the funds, even though I had proven who I was with entering my password etc., insisting instead that I must go into my local branch to prove who I am. Not very satisfactory as I had been through all this at the local branch a few days previous plus I wouldn't be able to get to my local branch for quite a few days, so really I wanted this done over the phone and wasn't given any reason why this couldnt be achieved. My wife called them that evening and was also not given any explanation for why I needed to prove my identity - then when she tried to initiate the transfer herself (as I had tried to do earlier) they tried to talk her out of it telling her they'd be able to offer her a better rate if she opened a savings account with Lloyds! So it started to look like all the obtrusiveness was purely down to the bank not wanting to let go of the money - this I find worrying in the extreme. In short, we don't need any of this nonsense - we need a bank that will provide a good, efficient service - one that wil willingly follow a basic instruction without question or hesitation (let alone resistence). If TSB Lloyds cannot provide such a service then we will maintain our current account with another bank (such as Royal Bank Of Scotland), its as simple as that.