loan modification
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Category: Business & Finances
Contact Information 199 ocean lane dr. # 808, key biscayne, Florida, United States
Phone number: 305-491-3012
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loan modification Reviews
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kakarot98
September 3, 2009
Fraudulent Company
Scammmmmm. Cannot contact them, cannot get a response. i filed a complaint with the Michigan Attorneys Office, and I suggest everyone else do the same. That is the only way these pricks will ever be penalized. Their website has mysteriously changed, and the only thing the "new company" will tell you is to direct all refund requests to savemyhomeusa. BS!!! Fight! Complain, complain, complain. And if anyone is in Michigan, Madison Heights specifically, maybe you would have more luck talking to someone. Also, I suspect that LM processing is involved with the scam now as well, so don't use them either.
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Patricia Finter
August 26, 2009
$871 in OVERDRAFT Charges
Truman Foreclosure Assistance has a new Director of Customer Service, Mrs. Shoshanna Itzkowitz, like her husband prior CEO, Jack Itzkowitz, they totally lack the integrity that comes with doing business and representing an up and up company, which they are not.
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Eight months ago, I checked Truman out on BBB and found they had a “B” rating and thought I would be okay to proceed with my loan modification process. Now it is the end of August and my mortgage company still has not cleared me as having completed my loan modification. I went back out on the BBB website only to find the following words:
Rating F –
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.
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I had three women working on my file who wouldn’t return phone calls, faxes or e-mails for weeks at a time. To begin with, I paid two payments of $900 each, however the original person setting up my file told me I could send in a partial payment for the second $900 and pay the balance when I was able. I sent a package of paperwork and attached my check on top with the wording in the memo section “Partial Payment $900 - $200 = $700, ” but one of those women put through the $900 against my checking account anyway and bounced my checks causing me $871 in OVERDRAFT charges. I made the mistake of giving them my card number, which put me in a very bad position; especially, when I wanted to trust these people in honoring what they had told me in the first place regarding a partial payment.
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I have sent e-mails and faxes to both Jack Itzkowitz and Shoshanna Itzkowitz requesting they reimburse me for their company’s error, but to no avail. My last fax said I was going to be putting in a complaint on this website but my fax was also blown off. I find this type of business practice as reason for the BBB to give them a Rating of F and I would never refer this company to anyone. It doesn’t matter to them how many people they defraud one way or another!
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Pls. Stop this fraud
August 25, 2009
Fraud
They are fooling people . They make you believe that they'll help you lower you monthly payment for your house but they just want the money. I was just $1800 and now the lawyer told me that they stop the modification because infinity funding is not paying them. Now i' m in forclosure and I don't even know what to do. I think this kind of business needs to be prosecuted.
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john carr987
August 1, 2009
refuse to give refund
This company has failed to perform a home loan modification for me. They also refuse to give me a refund.
I hired this company to peform a home loan modification for me over 4 months ago. I paid them $3500. to Rod Farraj cheif of negotiater. They said they would use their lawyers to "negotiate" a loan...
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Espinoza
July 27, 2009
Loan Modification
Sterling Investment Solutions took $7990.00 for two seperate loan modifications neither of which were ever completed. I paid this company in Nov of 2008 and to date there are no loan modifications completed. The company refuses to refund my money even though we have a binding contract with a so called "money back guarantee". I have contacted them numerous times requesting a refund with no avail. I have filed compliants with numerous companies such as this as well as the DRE to prevent this from happening to other people. This company illegally represented themselves and was not in compliance with the DRE. They still are not operating completely legally. I just want my money back. I am a retired man with little income. I need this money to provide for my sick wife and take care of our household.
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donald dean
July 21, 2009
loan modification
paid these guys 2000.to do loan modification said they could get use help with federal grants because i `am 82 and my daughter is disabled.we recived a letter from are mortgage co.that they were starting forclosure we call them send they have never been contacted by this firm are second got a fax from them may 28th said they were are contacting them in are reguards please contact them, they call them back same day they have never return there call.ever time we call them they back up on everthing.
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Fred
July 15, 2009
Beware
As in financial hard times, and poor values with homes...this group was advertising re-modifications for mortgage loans.
So I called, he said to bring in all your paperwork, for a no obligation consultation, but mentioned they required a non-refunable fee to move forward of a $1000, and additional $2000 if I agree to a modify once approved by the mortgage company.
Well here we go, they talked about all the work they will do for you, and the benefits in hiring an attorney!! So It sounded good...I have a 1st and 2nd mortgage on the home, the 2nd has a higher rate for only 7 years, then raises, so this one I was more worried about than the 1st ...so here is 8 months later, and the efforts on their part is far short than what they promised!! They faxed over my paper work to the 1st mortgage, and did nothing on the second because...for every week was getting calls from the 2nd, and asked them if my attorney called, that had no record of calls...gee that figures!! The attorneys never called me to keep me posted over any period of time, I had to call them all the time, always got voice mail, maybe once i got a live attorney, then asked to check on the progress!! They never had a good answer, except it takes time...
So my take on this, they took a $1000 dollars from me...so far all they did was fax some docs over, which you can do yourself, and they made a few calls, which I was doing myself anyway, and on the second...THEY DID NOTHING FOR ME, NO EFFORT!! which I thought that`s why I hired them in the 1st place!!
Now that I`m in a 3 month trial period, the one attorney said they will be attempting to collect on the remaining amount of $2000 in regards the contract that I signed which is totally in their favor for the additional $2000. So now thier forcing me to pay a total of $3000 for a couple of phone calls they made and faxed paperwork, and nothing on my second mortagage!! What is this, nothing but a joke, or scam of money from someone?? How is this not a complete scam? Rip-off?? Very little effort from them, fell short of what they promise!! No promises on my second, I`m in a 90 day trial period...and they want thier full amount for thier help??
Lisa Madigan ATTORNEY GENERAL FOR THE STATE OF ILLINOIS, even said herself, do not give money upfront a few months back on the air!! Which unfortunately was too late for me, since I signed 8 months ago and she said this was a scam from people that are looking for money up front for re-modification loans places to require money upfront.
So learn from me...do not sign anything that`s in favor of them, AND MAKE SURE YOU PUT IN WRITING, THAT YOU CAN CANCELL THE CONTRACT AT ANYTIME, WITH NO FURTHER OBLIGATION OR MONIES OWED, your the customer, paying them, its only fair..that you can cancel anytime with no further obligation!!
This is your way out if your not happy with the service they promise, or lack of effort!! Protect yourself...I could of done what they did some calls and fax paperwork over to the 1st mortgage and do nothing with the 2nd and saved myself $3000 grand!!
I will be filing a complaint with the Attorney General's office!!
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"Rishita Arora"
July 10, 2009
Take your Money and Run
This company is the worst of them all...They don't care about anything other than getting your money. The so called people working on the cases are "Circus Lemonade" total rookies. My grandmother can do a better job. I paid 3500 and they made 1 call to Country Wide. That's all... Bad carma runs deep...very deep...My sales rep John Shafine sounds good on the phone, but he runs with the slugs, he promised me sooo many thing and as he said "It takes about 4to 6 weeks" and his top notch Wendy Wells knows what she is doing...She is slime...And so is this company along with Rick Rainere or Rick Raner . I live out of state, and plan to visit Irvine. Court house and persue this company and everyone involved. I have enough backing to do this...Stay tunned...
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TN_
June 23, 2009
unhappy customer of Colombana's firm - Mortgage relief law center and its sub-agency
Unsatisfaction with Colombana's firm - Mortgage relief law center (MRL) and its sub-agency
Summary: I wrote a check of a full up-front fee to MRL, signed all paper with the firm's name on it 3 months plus ago. Now the written promise of 90 days has passed, but what the result is unclear, and refund is not honored, and all responsible people are not reachable. I tried to get the MRL revised the contract to make sure my wait time is not indefinite, but again their people of authority are not reachable. The whole 3 months plus, there was no lawyer talking to me. I recently learn that this is unethical.
MRL recently told me that they don't know that I've been lied to because the people I dealt with are only their sub-agency/partner. I do not find this argument solid, the whole process, I did not see anything that says this at the time of signing contract. I did not hear of it either. All paperwork point to a binding contract between me and MRL (Mr Colombana's law office), and my check was made out to the MRL too
=== detail
Initially I feel this is only the problem with the sub-agency as they mispresented themself as employees of the lawyer, but further into it, I feel that Colombana's firm should be responsible for this:
** All the paper that I signed had Colombana name as the company that I signed up with.
** My check made out to Colombana's firm - the Relief Mortgage Center (paid full amount, up front). Not any place that said I was working with a sub agency. Another thing is that I haven't met or spoken to the lawyer once in the whole 3 months plus. I now learn that this is not ethical, should never have happened.
- Another disturbing pattern is this. As soon as I mentioned the promise written in the contract, I start to lose contact with the person I am contacting. It started out with the head of the sub agency, then the office manager at the Colombana's firm. The pattern is similar, the person said he would get back to me, and that point onward - the following 1 day, 2 days, and further, I can't longer get to this person. I either got answer machine or a clerk promise to relay my message. Last time when I could speak to comlombana's office manager, I mentioned that I maybe OK if they let me temporarily take back a part of the fee, and then later on I can pay them back when they are done. That way I can ensure that they motivated to work on my case. It has been days since. I am now trying to reach Mr Colomban himself. I placed 2 calls, and lelf messages for Mr Colomban. Waiting for him the whole afternoon now. why can't they get back to me? Are they too busy after taking the complete fee?
- I am unhappy with the way this was setup, the run around, and no clear person of responsibility. It took away too much of my time in calling different people, and waiting for responses, convincing people... I feel that this is a rip off deal because I paid good money and I still have to keep on calling, contacting, just full of uncertainty. If I knew this, I would just do the loan mod myself, why bother hire a professional team.
The whole first 3 months I got 1 single phone call initiated by an MRL clerk, for my updated financial statement which I sent them the next day. Other than that all phone conversations were initiated by me. I am not happy about this either.
I do not understand is why does the Colombana firm does not know about this misrepresentation? Why didn't they have any form to ask me for acknowledgement that I know I work with their sub-agency/ middle man?
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richard M
June 10, 2009
scam
Modify America Now John Sandaval
Took my money promised to get the modification loan,
gave a good talk with a lot of promises closed his office.Called him several times promised to have it done by June 15 2009 total Scammer
Beware dealing with John Sandaval of Modify America Now
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