Loanbright.com
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Category: Websites
Contact Information United States
loanbright.com
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Loanbright.com Reviews
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Endley
June 14, 2011
Instead of helping me they are basically calling me a liar
Before I bought leads from this outfit, I entered my information on one of their sites to see the response time of their leads. It took 2 days for anyone to call me. I got 4 calls within a half hour of each other, all from loan officers looking to sell a mortgage. Later that night a representative from Loanbright called me to verify my information. I should have never bought a thing from these people. Of course the leads were all either called by several people already, or were not answering. When I called the customer service I spoke to a lady named Deb Carver. She informed me that all the leads are called and verified by their staff before being sent out. I told her I submitted my info and was called by 4 companies before qc called me. I asked her if she thought 2 days was a timely manner to call back an internet lead. She proceeded to act oblivious to the question, and tried to ask me a question. I told her it's her turn to answer and she blew up at me and hung up on me. She then went into my account and returned some leads and replaced them with new ones without my consent. She does not believe i sent my info and that it took 2 days to get called. I gave her the four numbers of the l.o's who called me. She claims without a name she cannot see who it was. These leads suck majorly! The one guy who answered has a problem proving his income and is never going to get a loan anywhere. So be careful with these people. Instead of helping me they are basically calling me a liar now and that I am a bad loan officer for not working their leads harder. If these leads are any good, why don't they open a mortgage company?
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SteveK
June 1, 2011
Useless leads
Before I bought leads from this outfit, I entered my information on one of their sites to see the response time of their leads. It took 2 days for anyone to call me. I got 4 calls within a half hour of each other, all from loan officers looking to sell a mortgage. Later that night a representitive from Loanbright called me to verify my information. I should have never bought a thing from these people. Of course the leads were all either called by several people already, or were not answering. When I called the customer service I spoke to a lady named Deb Carver. She informed me that all the leads are called and verified by their staff before being sent out. I told her I submitted my info and was called by 4 companies before qc called me. I asked her if she thought 2 days was a timely manner to call back an internet lead. She proceeded to act oblivious to the question, and tried to ask me a question. I told her it's her turn to answer and she blew up at me and hung up on me. She then went into my account and returned some leads and replaced them with new ones without my consent. She does not believe i sent my info and that it took 2 days to get called. I gave her the four numbers of the l.o's who called me. She claims without a name she cannot see who it was. These leads suck majorly! The one guy who answered has a problem proving his income and is never going to get a loan anywhere. So be careful with these people. Instead of helping me they are basically calling me a liar now and that I am a bad loan officer for not working their leads harder. If these leads are any good, why don't they open a mortgage company?
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