This company took a fee of 29.99 from my account without authorization. The company had stated that after they find a suitable loan for me and I am in receipt of the funds they would take a fee. I have not got a loan or any paperwork from them and they did not have my permisson to take this mona from my account. I would like it refunded or I will take legal action. These companies are a con and function by means ofraud they should be stopped as the people they take money from are already in bad financial situations so instead of helping they make matters worse!

I have an 18 year old daughter who suffers from autistic spectrum disorter and she is unable to fill out forms because of her poor understanding, reading and spelling abilities. She happen to hell me that her online banking was showing she was overdrawn by £14+ and she didn't understand why. At first I thought she had somehow used her debit card which had enabled her to become overdrawn in someway.

After looking at her account it was actually bank charges which had made her overdrawn so I asked her to show me any bank letters she may have received. She is not very good at reading and just files her bank statements and letter so she showed me 2 bank letters she had received because she had not enough funds in her account to pay 2 direct debits for Loanfinder uk and Credit Xtra.

I was absolutely horrified and questioned her at length asking if she had attempted to get any loans and she didn't even know what I was talking about. She may be 18yrs old now but she cannot even spell her own address never mind filling in an online form!

I spent ages trying to get through to her bank who put an instant stop on any more direct debits but advised us to go into our local branch and open a new bank account, which we did. But the bank cancelled her debit card and are re-issueing her with a new one with a new pin number but could not give us an appointment for a couple of weeks time to get her a new bank account. They did however give us the telephone number of the company which happens to cover both the direct debit attempts from her account. They did reimburse her overdraft charges as well.

I phoned the company but it was an automated service and could not get through to anybody and so found an online email address and did eventually get through to somebody who did phone me. He told me that somebody had filled an online form in for a loan and that the charges made to the account where for there services for searching for a loan - they were actually very helpful when I explained about my daughter's special needs. He said they would not pursue her account for any more charges.

We still are proceeding with changing my daughters bank account which I'm fuming about the length of time this is taking and am still unsure whether somebody has filled some kind of online form and given her bank details because how else could they have got them because it only takes somebody to look at the details on her debit card to use these details to do something like this. There should be some system that stops company's having access to bank accounts through direct debits without the bank owners consent!!!

I recently contacted you to help me find a loan that could consolidate my debts so i only had 1 payment to pay each month, up until now you havent found me a loan to be able to do this, but have still taken out of my bank account considerable amounts of money. As i said the reason i contacted you was to make my debts easier to manage i didnt contact you so you could make my debt worse by taking money out of my account and not then do what you told me you was going to do for me. i cannot stress to you how much more pressure this has put on me and my family due to the monies being taken out and i wish for this matter to be resolved by your company paying back every penny of the monies you have taken. if this is not done i will be taking this matter further and involving the police. hope to hear from you soon

What a surprise, seems im not the only who has had money taken out of there account.
loanfinder, who say no charges, but low and behold in the early hours of friday 30 july 2010 they took 3 payments of £29.78 from my account.
All i did was give them my information as they said there was no charge, but after a good think about my finances, i decided not to go any further with my request of a loan and friday morning they withdrew without my permition a total of £89.34.
how on earth are they getting away with this as i cant find a phone number for them, and it looks as though my e mails to them has falling
on deaf ears.
If there is any sort of way i can get in touch with these rip off merchants or to get my money back i would be more than grateful.

off merchants

I AM WARNING PEOPLE THAT LOANFINDER UK TAKE MONEY OUTOF YOUR ACCOUNT EVEN THOUGH U HAVENT HAD A LOAN FROM THEM?THEY HAVE TAKEN £120.20P OUT OF MY ACCOUNT AND I HAVENT EVEN HAD A LOAN FROM THEM I AM VERY DISGUSTED BY THIS AND WANT MY MONEY BACK THIS WAS ONE TRANSACTION FROM MY ACCOUNT AND I AM ANNOYED THAT THEY HAVE DONE THIS TO ME?BE CAREFUL WHEN YOU APPLY FOR A LOAN WITH LOANFINDER UK!!!