A year ago I purchased a Logitech keyboard that CompUSA advertised for $5 after mail in rebate.
I followed all the directions and completely filled out the rebate form with mailing address (which is a PO Box because I live in a small town that will not deliver mail to my house) and street address. I have not had problems with other companies rebates for larger sums of money doing this.
They sent me a postcard stating that I did not have my street address on the form. I called the number to tell them I put my street address on the form. But the guy who took my call said that they would go ahead and mail the check to my PO Box.
I never received the check. So I followed up with their e-mail system several times until I got an answer. Which was you are past the deadline for sending out a check. Basically they just lied to me, then ignored me.
Logitech has lost a customer forever over $12 because of their crappy customer service designed to rip the customer off.
Bryan
Cleveland, MO 64734