I had used Logmein Pro for a month and then forgot all about it. Not a big deal, except the card I used doesn't give me a monthly statement. I'm on social security and the card I used is a small amount that the Department of Human Services gives me monthly. However, it doesn't give me a statement. About a year after I initially used Logmein, I noticed my balance differing and called my account caseworker. They told me I had been charged for every month since that initial month. Again, no big deal. I pulled up my Logmein account and it showed I had not used the service for a year. So it was easy for them to tell that I was not using the service. I contacted Logmein, and they refused to refund the amount of about 100 dollars. They said their finance office would not authorize a refund, no matter what the circumstances. I can only contend they are doing the same thing to others, although with regular bank statements, it probably doesn't take an entire year to miss the money.

Tell your friends to be careful with Logmein.