50dollarlogo is a huge scam ! I also ordered a logo and although they promptly took my money, I never received even an order confirmation from them. I tried to contact them several times by form and email and never even received a reply. I contacted the billing company I used called NoChex, and they said they attempted to contact them and that I would receive a reply shortly. The reply never came. When I finally was able to contact someone on Live Chat, they told me it would done within a few days but didn't offer an explanation for the delay. Another week passed but the logo never came. After that, I tried for over a month to contact them and either get my logo or get a refund and got no response. When I requested a refund from NoChex they responded with this:

Dear Customer,

Please note that Nochex is an e-money issuer. You requested that a payment was to be made from your card for e-money, and then this payment was forwarded on to the seller as per your instruction.

Nochex did this, just as you requested, and as such we cannot accept liability or fault for our part in the process.

We understand that you are not satisfied with your transaction, but we are not able to offer refunds without the seller passing the money back via our systems as we do not have access to 3rd party bank accounts. We are awaiting an update from the merchant regarding your order

Regards,

Shopper Support
Nochex

To which I responded:

I have been waiting over a month for a product I purchased, and was promised to be delivered within 4 business days. I have attempted to contact them several times but have not received any reply from the company that took my money.
I don't care who you are, or what you claim you can't do. I will be calling my credit company claiming fraud on this charge on March 25th if this is not resolved by then.
You can either get my product by then, issue me a refund, or wait for the chargeback. The choice is yours.


I got still no response from anyone so I went ahead and reversed the charge with my credit card company.
My advice is DO NOT EVEN THINK ABOUT GIVING 50DOLLARLOGO.CA, 50DOLLARLOGO.COM or any other website they may be associated with any money. Don't waste your time.