Lollipop Web Promotions

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Category: Services

Contact Information
San Luis Obispo, California, United States

rubysresale.com

Lollipop Web Promotions Reviews

RubysResaleInc June 27, 2011
Unbelievably poor service
From the point following the sales call I have had nothing but difficulty getting cooperation from Lollipop Web Promotions. Yes indeed most of the "Customer Service" associates are utterly rude with attitude that is apparent over a phone line. Most people can disguise their impatience and self-importance, but these people don't even make and attempt. The associates that I have dealt with in the past that have had a sense of what good customer service is about have all left. Lollipop has been having technical difficulty for the pas four days. I cannot access their website, nor can I leave a message for customer service because their mailbox is full(!!!), to determine what exactly is happening and what their ETR is. I understand the difficulties with a start-up company and try to exercise patience, since I am in the same predicament, but Lollipop seems to have an unbelievable disregard for their customers and how important it is to have good hosting support to maximize their opportunity to generate revenue. something that has not happened for me since I launched my website in September last year.
I have recommended Lollipop to other business friends based on their sales team, but now regret doing so due to their unbelievably poor customer service and technical support departments. I will discontinue doing business with lollipop as soon as possible. Whether or not they will try to hold my website information from another company is yet to be determined, but being as tenacious as I am I doubt this will happen. For those of you who have had difficulties I recommend the Attorney General as a source of support to handle businesses who are less than consumer friendly. It is best to launch a complaint with the AG in your state, in the state in which the company does business, and the U.S. AG.
Issac Settman March 2, 2011
Unbelieveable BAD Customer Service
First i'd like to start by mentioning how unprofessional this company is.
They will start by not getting back to your calls for the longest time, then when you finally get through you need to talk to this girl called Missy which apparently has an amazingly stinky attitude (this might be because there is actual stench around her). This company will not let you have access to your own sites material, and will hold your content and information "Hostage". In fact - if you ever decided to move to a different company - Good luck - They will not release your website to you - I repeat - they will not let you have your own website - Amazingly Poor Service!
To top all this off they will charge you about 90% more than you would be charged anywhere else - Just to make a point - 1 month with LoLLiPoP Web Promotions would cost just as 1 full year in GoDaddy - A true ripoff.
I would recommend staying as far away as possible from this company. They will only take your money - Oh and I almost forgot - They will stand behind their NO-REFUNDS policy like it were their Bible...
Anyway - Thanks to Customer Service Rep. Missy and the great team at Lollipop for providing me with a reason to write this review on them. I will keep on spreading the word about how bad of a service I received from them, because I truly believe that no one deserves such service - Especially when there are so many good companies out there...

Thanks for nothing Lollipop
TANDD Growers December 14, 2010
Awesome Service
AMAZING SERVICE!!! I was a bit skeptical at first. I mean the price was unreal.. But they really helped my website grow and becoming an awesome marketing tool! I have droves of customers talking about my youtube commercial, and how they found me on their gps system. THANK YOU LOLLIPOP WEB PROMOTIONS! you really help my busienss get started!
Tennga2 November 12, 2010
VERY POOR SERVICE
The above reference company charge me 375 to build a website All of the things they claim they do on their website, I can not say was my experience. I am in the stone restoration business and they built a site for carpet cleaning business. When I explained to them the issues and told them I would like a separate page for different services i offer it was never done, yet they contine to charge. They did not do any quality control. Just look at the phone numbers. I finally got them to send a refund. they said it was prorated. it was 21.oo for my refund. my experience it they do not do what they say, they charge you no matter what the quality and there is no chance of acceptance. this is a RIPP OFF company. get the word out. Now we recently found out they have CHANGED THEIR NAME! They had too many compaints as IDS Websites so now they are known as Lollipop Web Promotions. We almost fell for it and signed up with them, we realized it was the same company, same awful service, same rude people.

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