On Saturday 4th April 2009 I purchased some cooked ham from the above mentioned store. This was for my pregnant daughter, her boyfriend and myself to eat for lunch. We all had ham salad rolls. My wife realised later that the use by date on the ham was 3rd April 2009, the day before I purchased the ham. My wife decided to take what was left back to the shop to make them aware of their oversight. The manager was not there at the time and my wife was told to come back at a time that was not convenient to her, so she left her name and contact number and suggested that the manager contact her at a time that was convenient. There was no telephone call, so my wife revisited the store. The reaction from the manager was astounding. He did not careless. He commented on the goods only being one day out of date, as if that makes it ok. When my wife mentioned that our pregnant daughter had eaten the ham he said, 'well she is ok isn't she?' Unbelievable!! My wife then told him that as he clearly did not care, she would take it further. To which he said 'You need proof of purchase, you need proof of purchase!' As he is quite aware that they never give out receipts, we obviously do not have one. We still can and will report this to the Environmental Health. This man clearly has no thought to the health and wellbeing of his customers and should be ashamed!!